Svp/vp, Business Project Lead, Global Financial Markets Operations

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

**Responsibilities**:

- Support Product Owners/Business Project Managers in the execution of Project workstreams, organise and facilitate requirements gathering workshops, mapping out of As-IS and To-Be processes, review/validate/prioritise user requirement/User Stories, support UAT and implementation, and provide post-implementation support.
- Elicit and analyze user’s requirements from various team and document the End-to-end business process flow, identifying gaps and address potential risk
- Collate and rationalize all stakeholders’ requirements and walkthrough these requirements with Tech BA and Developers/QA to estimate efforts and coordinating testing
- Actively partnering stakeholders and tech teams in the solutioning process to ensure that the business solutions being implemented are thought through with strategic view, standardization of processes, design for intelligent operations, data driven operating model with dashboard.
- Clear understanding of the scope of the project, the changes associated and support the Project Manager in impact assessment.
- Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
- Manage UAT in terms of timeline, managing the tester’s test cases and testing result. May involve in testing as well.
- Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
- Support user community on business queries and guidance on better usage of the system on daily BAU activities.
- Lead GFMO’s adoption of AI assisted automation (eg. JIRA Assists) for user stories/acceptance criteria and test cases automation
- Strengthen GFMO’s partnership with tech partners and tech delivery quality via GFM T&O Quality Review Forum

Required Experience
- 10-15 years of experience with Business Analyst/Project Management and/or processing in treasury products (both vanilla and structured derivatives)
- Strong quantitative, analytical, problem solving and process/system architecture/data structure design skill
- Able to translate user requirements and analysis into technical requirements/process maps, and solution to meet objective
- A self-starter and learner who takes the initiative to challenge the status quo
- A natural leader who displays integrity, humility, and responsibility, with excellent interpersonal relationship skill
- Detail oriented and able to join the dots for bigger picture
- Good written and verbal communication skill, able to present and facilitate meeting/workshop
- Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
- Ability to thrive in a dynamic and rapid evolving environment
- Ability to multi-task, work independently and perform well under pressure
- Ability to look beyond individual issues to identify broader themes with wider-reaching impact

Education / Preferred Qualifications
- Bachelor’s Degree or equivalent qualification
- Relevant Treasury & Markets product or technical certificates, e.g. Certified Business Analyst or Agile product owner / scrum master etc.
- Experience/Technical skills relating to Data Analysis &/or emerging/new technologies will be an added advantage.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.