Account Manager

At Brown-Forman Global Travel Retail, we're driven by a single ambition: to be 'Nothing Better in the Market.' We don't just sell spirits; we enrich the journeys of travelers worldwide by creating elevated brand experiences. You'll be joining a team of passionate leaders who own the dynamic travel retail channel—a unique space where our brands truly shine. We're looking for collaborators who can connect with affluent global shoppers and build the future of luxury spirit experiences at a global scale. **Meaningful Work From Day One** As Account Manager, the role holds responsibility for developing, implementing and delivering B-F’s Global Travel Retail (GTR) strategy, process and plans through effective key account management for the East & Southeast Asia region. Key tasks will include managing customer negotiations, securing profitable listings, building broad and deep customer relationships, optimizing merchandising placement and coordinating promotional activities. The role will collaborate with Global Travel Retail and local management teams to support the expansion and growth of the East & Southeast Asia GTR channel, evaluate market conditions, develop and implement marketing strategies and sales plans. Recommend changes to provide optimal long-term financial return and long-term consumer franchise building for B-F brands while exploring new business opportunities across the channel. Important to success in this role is linking Brown-Forman strategies and plans to the customers strategy in a joint business plan, influencing and engaging at multiple levels and implementing innovative and commercially sound initiatives that grow sales and brand outcomes across the business partnership. **What You Can Expect** - Create, execute and deliver agreed P&L objectives - Manage Travel Retailer customers to successfully implement & execute brand plans in the Travel Retail sales channel includes airport, border, airline, cruise, downtown and port retail - Successfully manage and collaborate with key accounts including Lotte, King Power, Heinemann, DFS, Eraman, DFZ and airlines to achieve excellent execution of business plan - Continue an increasingly global approach to key account management with key customers, through close collaboration with the Account Managers in other countries where the customers operate - Build, develop and grow dynamic and meaningful relationships with travel retail operators in order to interpret customer strategy, gain alignment, and achieve best in class partnership - Manage and coordinate annual pricing and listing negotiations, in partnership with GTR stakeholders and finance to ensure optimal profitability - Manage airline customers through the RFP process to achieve listings, visibility and promotional excellence on board and in lounges through collaboration with GTR and local teams - Set up brand and portfolio strategies - Work with GTR and brand teams to execute agreed brand plans and budgets to achieve regional goals in the assigned territory - Secure optimal retail brand exposure and dominate at the point of purchase, proactively identify profitable growth opportunities for the B-F spirits portfolio through merchandising and promotional activities, additional store activities, training, incentivizing, rewarding and influencing - Collaborate with GTR Customer Marketing Manager, to identify and seize brand building opportunities - Actively take the lead in fiscal and long term planning - Track and analyze available data and consumer insights to showcase new commercial and marketing opportunities with the customer - Continually assess RTM options and recommend the best options for the Travel Retail area - Remain vigilant toward iTNT and work with key stakeholders to identify and address issues in a timely manner. - Participate, populate and conduct monthly, quarterly and yearly business reviews - Collaborate and align with the local team to create synergy and maximize collaboration between B-F GTR and Local Economy **What You Bring to the Table** We are looking for a dynamic and ambitious Account Manager to join our team. You are a strategic thinker, a flawless executor and driven to achieve our "Nothing Better in the Market" ambition. - College/University (Bachelors or Equivalent) - Minimum 5 years national/key account experience in FMCG selling environment - Proven P&L management experience - Proficient in data analysis and scan data interpretation - Proficient in trade spend management and pre/post investment evaluation - Ability to generate incremental profit streams - Ability to build influential presentations and communicate fluently - A team player supportive to all functions - Must be willing to travel extensively (approximately 40% of the time) - Fluent spoken and written English **What Makes You Unique** - Education: Master’s Degree (M.A., MBA or Equivalent) - Experience in Global Travel Retail - Other relevant languages (Mandarin, Cantonese etc.) **Who We Are**