Distribution Monitoring Analyst

2 days ago

Singapore Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

We are looking for a self-motivated, driven individual who will assist the Head, Distribution Monitoring to deliver the following key deliverables:
Regular Competency Reviews- Assist the Head, Distribution Monitoring to conduct periodic reviews and enhancements of the RCR plan and SOP to ensure robustness of the framework and efficiency in administration of the RCRs.- Examine records, reports, or other documents (such as agency meetings, coaching, joint-field work, etc) prepared by sales agency units.- Conduct interviews with the sales representatives and their managers to validate and clarify the observations made from the documentation reviews.- Analyze the information gathered from each RCR and prepare a report for each agency unit to summarize the key findings and recommendations.- Engage sales agency leaders to communicate the finalized RCR findings and recommendations.- Ensure post RCR audits, where necessary, are conducted timely.- Prepare reports on the findings, trends and potential gaps noted from the RCRs to the different Governance Committee(s) in the form of regular MI reporting.

Others- Undertake ad-hoc tasks, projects, data analysis or reviews as directed by Head, Distribution Monitoring/ Head, Distribution Business Partner/Head of Compliance.- Assist the Head, Distribution Monitoring to work with agency force to understand their business processes/procedures, provide guidance and oversight to identify gaps through detailed gap analysis and recommend appropriate follow-up actions (e.g. develop/change processes in a sustainable manner, institute policy/SOPs etc) to close gaps in a timely manner to address regulatory/industry changes and PACS/Group requirements.

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