Distribution Monitoring Analyst

2 days ago

Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

We are looking for a self-motivated, driven individual who will assist the Head, Distribution Monitoring to deliver the following key deliverables:
Regular Competency Reviews
- Assist the Head, Distribution Monitoring to conduct periodic reviews and enhancements of the RCR plan and SOP to ensure robustness of the framework and efficiency in administration of the RCRs.
- Examine records, reports, or other documents (such as agency meetings, coaching, joint-field work, etc) prepared by sales agency units.
- Conduct interviews with the sales representatives and their managers to validate and clarify the observations made from the documentation reviews.
- Analyze the information gathered from each RCR and prepare a report for each agency unit to summarize the key findings and recommendations.
- Engage sales agency leaders to communicate the finalized RCR findings and recommendations.
- Ensure post RCR audits, where necessary, are conducted timely.
- Prepare reports on the findings, trends and potential gaps noted from the RCRs to the different Governance Committee(s) in the form of regular MI reporting.

Others
- Undertake ad-hoc tasks, projects, data analysis or reviews as directed by Head, Distribution Monitoring/ Head, Distribution Business Partner/Head of Compliance.
- Assist the Head, Distribution Monitoring to work with agency force to understand their business processes/procedures, provide guidance and oversight to identify gaps through detailed gap analysis and recommend appropriate follow-up actions (e.g. develop/change processes in a sustainable manner, institute policy/SOPs etc) to close gaps in a timely manner to address regulatory/industry changes and PACS/Group requirements.

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