Ecommerce Marketing Manager
1 week ago
NO FOREIGNERS QUOTA
YOU ARE EXPECTED TO WORK WITH CUSTOMERS WITH DOGS
**Key Responsibilities**:
- Customer service: replying customers on whatsapp business during operating hours
- Manage online Sales Channels: upload new and maintain existing products
- Order Management & Processing: send reminders, make order changes, put in new orders, complete orders, schedule order deliveries
- Stock-take inventory
- Pack orders for pickup and deliveries
- Schedule pickup & deliveries and attend to them
- Pre
- and Post-sales service
**Requirements**:
- Diploma
- 1-2 years of experience in customer service, sales, or e-commerce, preferably in the food or pet industry.
- Proven track record of successful sales campaigns and sales growth.
- Strong understanding of e-commerce platforms like woocommerce, Shopee and Lazada.
- Excellent communication, negotiation, and customer service.
- Expected to be able to use software like Canva and ChatGPT.
- Ability to work independently and as part of a team in a fast-paced environment.
- Passion for pets and knowledge of the pet industry is highly desirable.
**Job Type**: Part-time
Pay: From $12.00 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
**Education**:
- GCE 'A' Level or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
- E-commerce: 1 year (preferred)
Willingness to travel:
- 75% (required)
Work Location: In person
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