Automation Specialist

2 weeks ago


Singapore GRACE HR SOLUTIONS Full time

We seek a hands-on IT Engineer to lead end-to-end project execution from planning and stakeholder coordination to hardware/software deployment—while supporting presales activities.

The role demands a detail-oriented organizer who can manage logistics (shipments, cabling, installations), ensure customer satisfaction, and deliver technical sales presentations. Retail experience is a plus.

Key Responsibilities

End-to-End Project Management

  • Stakeholder Coordination: Liaise with clients, vendors, internal teams, and contractors to align project goals, timelines, and deliverables.

- Logistics & Deployment

  • Plan and oversee hardware shipments, inventory tracking, and on-site installations.
  • Manage cabling, network setups, and software deployments (SaaS, on-premise).
  • Conduct post-installation testing and resolve technical issues.
  • Customer Success**: Ensure smooth handover, user training, and high satisfaction post-implementation.
  • Documentation: Maintain project charters, risk logs, and closure reports.

Presales Engineering

  • Technical Presentations: Develop and deliver PowerPoint proposals, demos, and RFP responses.
  • Solution Design: Collaborate with sales to tailor IT infrastructure/SaaS solutions to client needs.

IT Infrastructure & Analytics

  • Deploy/troubleshoot cameras, networks (routers, switches, firewalls), servers, and cloud systems.
  • Analyze system performance data (Excel/SQL) to optimize operations.

**Requirements**

  • Diploma or Bachelor’s degree in IT, Computer Science, or related field.
  • 3-5 years in IT project management, including hardware/software deployment and stakeholder management
  • Project management & Logistics savvy: Experience managing shipments, installations, and cabling.
  • Presales exposure: Technical proposal drafting and client presentations.
  • Certifications: PMP, ITIL, CCNA, or cloud certifications preferred.

Key Competencies

  • Project Orchestration: Ability to juggle logistics, timelines, and stakeholder needs.
  • Technical Sales Acumen: Confidently present solutions to non-technical audiences.
  • Problem-Solving: Resolve deployment hurdles swiftly (e.g., shipment delays, configuration errors).
  • Preferably to speak Mandarin to speak with Mandarin speaking clients and internal stakeholders

Patricia Poh | CEI No: R1988708 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A



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