Ict Data Centre Engineer

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers, the world's most transformational companies. And we're doing so sustainably, for today and tomorrow.

Having opened Australia's first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Macquarie Group, this is just the beginning

Join us at AirTrunk, where the cloud meets the ground.

**A Snapshot**:
As ICT Data Centre Engineer reporting to our Technical Director ICT Data Centre Optimisation, you will work closely other teams across the organization, making an impact in a number of ways:

- Run the day-to-day technical support escalation and project engineering activities for our data centres and corporate ICT environments
- Take control of site ICT-related activities working with our key project and facilities providers, maintaining a substantial emphasis on service delivery to internal key customers
- Run and manage engineering in accordance with AirTrunk business requirements. The fundamental goal; deliver excellence in technical delivery of all ICT systems, meet internal business outcomes and ultimately support our customer outcomes
- Be the go to on all things ICT Systems and Engineering for data centres. You will assist in the delivery of services and timeliness of all project/bau items related to ICT through technical efficiency and experience, as well as working with the existing service providers for delivery

**Your Day to Day**:

- Ensure that all ICT services are delivered to meet AirTrunk's business needs
- Assist with ICT projects transition into business as usual
- Adhere to ICT Architecture principles and strategies
- Monitor and handle all ICT systems, undertaking all related projects
- Maintain ICT systems project documentation and records
- Building and implementing ICT on large-scale complex construction projects and internal projects
- Supervise and check system's performance and develop system service
- Coordinate with systems engineers and other professional
- Maintain manufacture-related issues
- Identify cost-saving opportunities and projects technology/service improvements
- Manage ICT issues and events with preparations, including event investigations, root cause analysis and problem management
- Assist in the successful resolve of post construction related punch list ICT items.
- Provide ICT systems design and technical support to data centre project and operations teams
- Assist and facilitate end-user demonstrations in ICT systems and tools
- Ensure ICT system baselines are maintained and new systems transitioned into that standard
- Ensure safe work practices and change management are adhered to

**Requirements**:

- 5 years experience in ICT/IT Design, Technical Support and Engineering
- Strong time management skills
- Strong communicator and ability to interact with all professional levels within an organisation.
- Professional attitude with persuasive skills in making things happen
- Proficiency with the Microsoft Office including Outlook, Word, Excel and PowerPoint
- Service orientated. ITIL experience
- Exceptionally flexible, forward-thinking and motivated by change
- Ability to travel throughout Australia & overseas; previous Asia-Pacific experience preferred

**The AirTrunk Culture**:
The pace of our industry means you'll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values; going above and beyond, and being dynamic, transparent and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We've created a flexible and safe working environment where everyone feels welcome, heard, and equal regardless of age, disability, gender, gender expression, marital or parental status, race, colour, religion or belief, national origin, sexual orientation or veteran status.

With a range of exciting employee benefits for you to choose from, we'll help you stay positively charged in both your work and life.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organization location. AirTrunk is not responsible for any fees related to unsolicited resumes.