Customer Service Executive

1 week ago

Singapore FIRST KONNECTION PTE. LTD. Full time

**Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.**:
**We are looking for a **Customer Service Executive **to manage daily operations at our **Jurong East **education centre, with occasional support at our **Punggol **branch.**:
**This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.**:
**First Konnection - The Authorized Education Recruitment Specialist for this Role**

**What You Can Expect**:

- **Streamlined Process**:We handle the logistics while you focus on presenting your best self.
- **Personalized Advice**:Leverage our expertise to highlight your strengths and secure the role.

**Key Responsibilities**:

- Maintain accurate records and documentation.
- Support the scheduling of classes and handle administrative tasks.
- Assist trainers and ensure coordination between staff and students.
- Occasionally travel to other branches for meetings or to cover staff.
- Work on weekends, as these are our busiest days.

**What We’re Looking For**:

- Excellent customer service skills and a positive, approachable attitude.
- Strong organizational skills and the ability to multitask.
- Proficiency in English (spoken and written).
- Experience in customer service or admin roles is a plus.
- Familiarity with MS Office (Word, Excel) and Google Drive.
- Willing to work on weekends and travel between centres when needed.

**Working Hours**:

- **5½ Day Work Week**:Weekdays: Monday, Thursday, Friday (1:00 PM - 8:00 PM); Tuesday (1:00 PM - 4:00 PM).
Weekends: Saturday & Sunday (8:30 AM - 6:00 PM).
- 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

**Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.**

EA Registration No.**:R23111820 (Ben Chang)**
EA Licence No.**:22C1307 (First Konnection Pte. Ltd.)

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