Manager, Small Business

2 weeks ago


Singapore Visa Full time

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. **Job Description** Team Summary** The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting opportunity to join our team as we are expanding to bring payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients and Governments. We work closely with Financial Institutions, Issuers, Merchants, Fintech and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. Our focus within Commercial Solutions is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution. **What a Manager, Small Business (SB) Asia Pacific does at Visa** - ** Support Strategic Business Initiatives**: - Affluent Strategy Development: Spearhead the ongoing development and refinement of strategies targeting affluent customer segments, focusing on creating tailored products and services that address the unique needs of high-net-worth business owners. - Cross-Border Initiatives in Asia-Pacific: Oversee the planning and execution of cross-border initiatives across the Asia-Pacific region, aiming to expand market presence, build strategic partnerships, and enhance operational efficiencies in key markets. - Multi-Year Planning and Small Business Big Bets: Lead the multi-year strategic planning process to identify and capitalize on major growth opportunities ("Big Bets") that can significantly impact the organization's long-term success and market leadership. - ** Support for Research and Development**: - Market Research and Analysis: Conduct in-depth market research to evaluate the Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM) for potential new fields, providing data-driven insights to support strategic decision-making and account planning. - Narrative Development: Collaborate with cross-functional teams to develop compelling narratives and strategies for products and new solutions ensuring alignment with business objectives and market needs. - Sales and Business Development Assets: Regularly update and enhance existing sales and business pitch materials to ensure they effectively communicate value propositions and resonate with prospective clients and partners. - ** Portfolio Management**: - Pipeline Management: Oversee the management of the sales and project pipeline, implementing strategies to optimize lead generation, progression, and conversion, ultimately driving business growth and success. - Program Performance Monitoring: Track and analyze the performance of newly launched programs and initiatives, providing actionable insights and recommendations to improve outcomes and achieve strategic objectives. **Why is this important to Visa.** Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. VCS is a key business segment, which has strong growth potential. This business rests on growing penetration in the business segment, drawing in potential clients into the network and helping issuers address critical market demands of payments. We not only support card-based payments, but as a payment service provider are moving towards serving the needs of the business segment for non-card-based payments as well and providing other value-added services. We are committed towards building a viable and committed payment ecosystem of payments worldwide. Small Business payments are among the fastest growing payment sectors, and you will lead, identify and deliver against current and future client and customer needs, sharing best practices and evolving the product strategy and roadmap. **Projects you will be a part of** - A team driving B2B payments for domestic and international flows. - A growing payments ecosystem that offers both card-based an



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