System Analyst

4 hours ago


Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

We are currently hiring for an experienced IT Systems Analyst. This role requires someone with a good background across technologies, a self-starter with experience providing dealing with VIP clients, traders, and senior stakeholders. We are looking for an IT professional with proven experience acting as point of escalation.
- Proactive approach to technology support.
- Strong communication/Customer facing skills.
- Ability to translate complex issues to clients.
- Understand what it takes to provide high level service to VIPs.
- Team player / Experience working with regional teams.
- People Management and Customer Management Skills.
- Leadership qualities
- Mentor Team Members
- Excellent problem-solving and decision-making skills
- Empathetic approach to helping our users succeed
- Demonstrated ability to think critically.
- Demonstrated ability to communicate eectively to business and technical audiences.
- Demonstrated self-motivated work ethic and lifelong learner.
- Demonstrated ability to influence and motivate others.
- Fast Learning - able to think on feet and grasp the latest technologies in market.
- Multi Tasking / Strong work ethic. -Ambition to learn & progress technically.
- Ability to work under multi-cultural environment and for multiple customers. Technical Requirements
- Strong understanding of IT concepts regarding hardware (PC & Mac), EUC Services, Networking, Data Backup, and Monitoring.

Technical Requirements
- Strong understanding of IT concepts regarding hardware (PC & Mac), EUC Services, Networking, Data Backup, and Monitoring.
- Office 365, Experience in using security and compliance features / MDM Intune /Conditional access -Administration level support for Microsoft Azure Cloud.
- Experience across supporting Citrix Products
- Good knowledge in Active Directory and roles.
- Windows Server: Windows 2016/19 / DFS.
- Backup Management Software VEEAM.
- ESX administration/knowledge an advantage.
- Microsoft Intune and Conditional Access / endpoint manager.
- Basic Knowledge across IT Networking.
- Experience in Cloud endpoint protection technologies (threat hunting).
- Experience in using IT Monitoring Systems.
- Experience in project management,Office relocations/system migrations a plus

EVO Outsourcing Solutions Pte. Ltd.
- RCB No. 202233837K


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