Assistant Manager, Capabilities Development

2 weeks ago

Singapore Kopitiam Investment Pte Ltd Full time

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

DESIGNATION : Assistant Manager, Capabilities Development (Food Services)

RESPONSIBILITIES
- Work with Operations stakeholders to define and refine the capabilities needed at various hiring levels and different stages of the organization’s evolution
- Analyze performance data and work with Operations stakeholders to investigate and identify root causes of poor performance, and incorporate findings to enhance training programs
- Diagnose learning needs, propose learning solutions, and support with the delivery of those solutions (e.g learning assessments, train-the-trainer, design and delivery of workshops and programs, coordinate with an external Training provider to provide suitable training)
- Develop curriculum and customize content for team learning in both general and functional content including but not limited to classroom learning, virtual learning, knowledge/work processes, and frameworks, tools, and skills resources.
- Facilitate stand up training for in house programs and conduct onsite training
- Plan and execute audits to ensure training effectiveness in practice
- Collaborate with internal stakeholders (i.e. Operations, Marketing, Finance, Human Resource, IT) to help drive continuous process improvements
- Serve as internal consultant to Operations stakeholders on best practices and helping to align SOPs and training programs

QUALIFICATIONS
- More than 3 years of relevant experience
- Diploma/ Degree in any discipline including ACTA / ACLP certified. DACE will be an advantage
- A result-oriented team player who can influence at all levels of the organization
- Familiarity with the service industry preferred; an empathy of food service workers tempered with a conviction for improvement

OTHER INFORMATION

Working Location: NTUC FairPrice Hub, 1 Joo Koon Circle (Beside Joo Koon MRT)

  • Capability Development, Manager

    4 days ago

    Singapore Economic Development Board Full time

    What the role is: The Smart Nation Group – Digital Government (SNDG), under the Prime Minister's Office (PMO) and administratively managed by the Ministry of Digital Development and Information (MDDI), plans and prioritizes key Smart Nation and digital government projects, raises the standards of Government ICT and services, builds long-term capabilities...

  • [internship] Capability Development

    3 days ago

    Singapore Ministry of National Development Full time

    **What the role is** - CLC is accredited by the Public Service Division to train Public Service leaders to acquire the knowledge and skills to build a liveable and sustainable Singapore. Assist in CLC's highly-rated 3-week or 4-week milestone programmes curated to allow mid-level and senior level officers to understand Singapore's urban transformation and...

  • Manager, Capability Development

    5 days ago

    Singapore KIDSTART SINGAPORE LTD. Full time

    **Roles & Responsibilities** **Description of Department** You will be part of the KidSTART Capability Development Branch, tasked to oversee and coordinate capability building strategies in the sector. The Branch ensures the delivery of specialised training programmes for KidSTART practitioners (KSPs) and volunteers. This involves identifying,...

  • Assistant Manager/ Manager

    1 week ago

    Singapore NEA National Environment Agency Full time

    [What the role is] You will be part of the dynamic Capability and Programme Development team that is responsible for the building of workforce competency, under the Centre for Capability and Knowledge, Singapore Environment Institute. Under the guidance of an Assistant Director (AD), you will work with team members and stakeholder departments to identify,...

  • Senior Executive/ Assistant Manager, Quality

    2 weeks ago

    Singapore Ministry of Education, Singapore (MOE) Full time

    Senior Executive/ Assistant Manager, Quality & Capability Development 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. What The Role Is As a Senior Executive/ Assistant Manager, Quality & Capability Development under the Student Placement & Services Division, you will play an important role in...

  • Manager/Senior Manager, Capability Development

    7 days ago

    Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Senior Executive, Capability Development

    1 week ago

    Singapore Agency for Integrated Care Full time

    **Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Support and work with MOH to drive the Workforce Transformation strategies to build Quality Organization, Jobs and Career Opportunities for the Community Care Sector - Support the Sectoral Level Job Redesign (JR) Project and the other complimentary effort in...

  • Apac Capability Development Director

    7 days ago

    Singapore Johnson & Johnson Full time

    Responsible for leading the APAC Capability Development Centre of Excellence (CoE) to ensure the APAC JJIM organisation identifies, monitors, and builds capabilities that are required to execute our commercial strategy and makes us competitive in the short and long-term. This is achieved through direct leadership of the Capability Development CoE (incl....

  • Manager, Health Models

    1 week ago

    Singapore Agency for Integrated Care Full time

    **Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - OtherThis role focuses on building mental health capability in the sector, from the development of resources for training such as training curriculum, competency framework and also to develop new standardized and sustainable training resources to scale up...

  • Capability Development Executive

    1 day ago

    Singapore SINGAPORE ASSOCIATION OF CONVENTION & EXHIBITION ORGANISERS & SUPPLIERS (SACEOS) Full time

    Want to be a part of an exciting team and leave a lasting impact in shaping the future of the MICE and Events industry in Singapore and beyond? Join SACEOS, the leading MICE association with over 40 years of proven dedication to serving the industry in Singapore! We are looking for a dynamic individual to join our team as **Executive, Capability...