IT Assistant
2 weeks ago
**Department**: IT
**Position Title**:IT Assistant
**Reports to**:Assistant IT Manager
**Responsibilities**:
- Diagnosing and resolving of hardware and software problems
- Provide IT support and technical assistance to all end-users (Singapore & Vietnam)
- Provide IT support & technical assistance onsite or remote access login for all company retail stores (Singapore & Vietnam)
- Perform general network administration with the organization, such as Windows network, Office 365, VPN etc.
- Responsible for company IT material - issue/returning of laptops/mouse/monitor etc. for new joiners/resignee, roadshow and stock take.
- Diagnosing and resolving of all hardware and software problems
- Ad-hoc duties when required
**Key attributes**:
- Strong communication & interpersonal skills
- Excellent planning and analytical skills
- Experience in training
- Effective time management & prioritization skills
- Meticulous with an eye for details
- Resourceful, fast and efficient and able to work independently
**Requirements**:
- Minimum Diploma in IT
- Minimum 2 years working experience
- Minimum 1 year of assist and manage Microsoft Dynamics NAV experience
- Good knowledge on Microsoft product, such as Excel, Word, PowerPoint.
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