Senior Product Specialist, Orthopaedics

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of **our employees** and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of **Our Credo **. It’s a culture that celebrates **diversity** and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

An exciting opportunity has arisen for a dedicated and passionate Senior Product Specialist to join our Orthopaedics. He/ She is responsible for building relationships with key accounts and manages a group of key accounts and territories. This position will develop business opportunities across the Orthopaedics range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier. This is an exciting, varied and challenging role, which will involve building a skillset for sales and territory management. If you have a passion for making a difference in a clinical environment with cutting edge technology, here is your opportunity to join a successful team that will reward your success.

**Responsibilities**:

- Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
- Identify development opportunities and increase unit growth, profitability and market share for target customers.
- Achieve high levels of customer satisfaction through customer relationships, product support and services.
- Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
- Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
- Manage Account information through effective, timely reports and accurate customer records.
- Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors.
- Engage in product portfolio management and set strategic directions based on customer needs and business goals.
- To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

**Qualifications**:

- Diploma in Nursing/Bachelor Degree preferably with Orthopaedics or medical device experience.
- 3 years of selling experience with strong sales record.
- Willing to work irregular hours, including weekends
- Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups
- A strong team player with excellent interpersonal, communication & presentation skills.
- Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
- Possess a valid Class 3 driving license is preferred

**Desirable characteristics**
- Ability to manage external customer demands and build relationship within assigned accounts
- Handle complexities of account from different stakeholders involved in the decision making process
- Plan and execute sales strategies to convert customers through competency of products knowledge, procedural knowledge and service support
- Dynamic and outgoing personality
- Deliver results under pressure, and possess the ability to handle work stress

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.