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Sofitel Singapore City Centre

2 weeks ago

Singapore SOFITEL Full time

**Director of Revenue**

Responsible for the implementation of multi-brand RM methods in a dedicated region in order to maximize the turnover in accordance with brand’s marketing, country, area, hotel strategies and customer’s needs.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit

**What you will be doing**:
Collection:

- Regularly check the input and quality of data (correct segmentation, denials tracking, etc);
- Ensure, through an adapted communication, that the hotels knows how to input correct data into the PMS systems;
- Update the event database (e.g. in RMS).

Analysis
- Analyze the hotel performance in the RMS as a basis for strategy decisions;
- Analyze the results on a monthly basis, by day of week, day type, segments and by comparison with competitors (benchmark);
- Analyze the contracts’ performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken;
- Survey the market and the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies.

Decision
- Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;
- Ensure the optimal distribution of large volume requests (Business and Leisure Groups) into the same hotels on the market place; calculate availability and minimum rate for the requests by using group quotation;
- Provide dynamic forecasts, compared to the strategy of the GM and budget;
- Act as a support in the preparation of the annual revenue budget.

Evaluation
- Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;
- Check regularly the implementation of the defined strategies (brand, place, hotel).
- Communicate daily with the reservation and front office teams of the hotels for booking procedures and quality topics.
- Communicate regularly through meetings with the GM about:

- Revenue management results and indicators
- Potential optimization opportunities, market place and competitive information, booking stand and setting selling strategies;
- Analysis of the previous months and discussing future trends.

**Your experience and skills include**:

- Strong business orientation in three aptitudes
- Diagnosis & analysis (Analytical mind, conceptual skills, good environment understanding)
- Share his/her conviction (Driving force, relational skills, highly committed)
- Strive for results (Success oriented, data finder, initiate / pro-active)
- Revenue Management
- RM Pass Training courses (Dimension and Pro)
- Analytical tools
- Excel advanced user (most of the formulas; database knowledge, pivot tables)
- Revenue Management System (Amadeus RMS, EZ RMS)
- Technologies and distribution tools
- PMS (Opera, Fidelio V7, FOLS, Hogatex Starlight, Hotix)
- CRS (TARS data and resa main screens) and distribution channels
- Communication skills (verbal and written)
- PowerPoint, Word, Outlook
- Degree in Hotel Management school, or general Business school, preferred
- Knowledge of the concepts and evaluation of market analysis processes
- A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background

**Your team and working environment**:
In alignment, with Sofitel's passion for luxurious hospitality, we strive to build a team of dedicated individuals with expertise to create an unforgettable experience for our guests.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS