Case Manager

3 days ago

Singapore SUN-DAC Full time

**Core Function**:
The Case Manager is responsible for providing casework services for clients of SUN-DAC and their families.

**Core Responsibilities**:

- Conducts case-conferences with SPED schools and other social service agencies.
- Uses an evidence-based approach for effective delivery and evalution of casework services for clients.
- Monitors, evaluates casework assessment and ensures all assessments are able to meet stated objectives and outcomes.
- Attends to client's issues and work with Allied Professionals to plan for intervention.
- Submits timely assessment and evaluation reports of clients.
- Involves and assists in the yearly audits.
- Submits timely monthly reports and claims to SGEnable.
- Conducts home visits to assess clients or provide emotional support for caregivers.
- Organises and/or conducts caregiver meetings and caregiver appreciation events.

Develops long term care plans and provides counselling for caregivers.

**Core Job Specific Competencies**:

- **Motivating Others -**creates a climate in which people want to do their best.
- **Negotiation -**negotiates skillfully in tough situations.
- **Action Orientation -**works hard and maintains high energy; seizes opportunity.
- **Innovation Management -**brings creative ideas of self and others to fruition.
- **Time Management -**uses time effectively and efficiently; can attend to a broad range of activities.
- **Teamwork -**to work with internal and external stakeholders.

**Core Work Requirements**:
Bachelor's Degree in Social Work, Psychology, or related field.

**Experience**:

- Preferably minimum 2 years of experience working in the sector.IT-proficient and competent with the use of Microsoft Office and client-related system.

**Other skills**:

- Demonstrated skills in organization, management and leadership.
- Knowledge of and ability to work effectively with the community and stakeholders.
- Excellent verbal and written communication skills.
- Ability to establish and maintain positive working relationships with staff, volunteers, and the public. Must be self-directed and work independently.

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