Workshop Administrator

**Why Join Us**:
We Drive Real Change’ captures our corporate purpose to take the leading role in driving the real shift towards a sustainable transport system that is better for business, society and the environment. We have a proven track record to make things happen and create real change.

We believe in making a difference collectively, in an inclusive working environment that values a diversity of skills, backgrounds, experiences and cultures. If you are a self-motivated individual who wants to be part of a powerful force shaping the future of transport, join our team and start driving real change.

**What We Can Offer You**:
Looking for a rewarding and diverse career? Read on to see if joining us is the right opportunity for you.
- Career development and growth within Scania
- Inclusive company culture
- Work-life balance
- Performance base incentive program
- Long service awards
- Comprehensive insurance coverage
- Up to 23 days or more of paid annual leave etc and other leave benefits
- Comprehensive benefits such as Dental, Health & fitness benefits, Vending machine with monthly pre-stored value
- Annual health screening
- Further education opportunities
- Monthly fruits day
- Corporate discount with our exclusive group brands
- Company transport provided to and fro from designated pick-up points

**Who we’re looking for**:
The Workshop department is looking for a highly motivated Workshop Administrator to join the team.

Reporting to the Workshop Manager, this position will be based in Singapore, Senoko. The main responsibility of a workshop Administrator is to ensure the quality and timeliness of internal and external invoicing as well as contributing to workshop salary payments. The workshop Administrator role contributes to both customer and employee satisfaction, and thereby positively impacting Scania profitability and employer branding.

**What you’ll be doing**:
**Invoicing - customer invoicing and support at workshop**
- Make adjustments/ additions to work order using DMS
- Confirm time recording and article codes
- Account code invoice and include additional services/products from external providers (salvage)
- Produce and submit invoice to customer
- Resolve customer inquiries on invoices
- Communicate results to customers

**Management of Warranties and Liquidation of Claims** - at workshop level
- Information to Workshop/Parts to ensure imperfect part is preserved/captured/maintained as proof in further warranty investigations
- Establish claim (in accordance with Warranty Manual)
- Attach illustrations and attachments to warranty case
- Update system information based on error code received (validation not approved)
- Follow up and reporting on claims

**Scheduling of Resources and Reporting** - at workshop level
- Create and maintain technician scheduling
- Add resources into system
- Ensure correct information based on work orders from previous day
- Report on salary/stamping details for managerial approval
- Report on workshop performance (general reporting)

**Good-to-have**:

- Minimum 2 years’ experience in administrative roles
- Minimum Diploma qualification
- Experience from dealing with customers
- Possess relevant work experience in automotive industry will be an added advantage

Work week: 5.25 days (alternate Saturday)

**Job Type**: Permanent

**Salary**: $2,600.00 - $3,000.00 per month

**Benefits**:

- Health insurance
- Professional development

Supplemental Pay:

- Performance bonus
- Retention bonus