Customer Service Executive
1 week ago
Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.
- Working days: Monday to Sunday (6 Days Work Week)
- Working time: 11.00am to 9.30pm
**Responsibilities**:
- **Call and Chat **Handling incoming customer calls.
Assist warranty inquiries for members and non-members.
Handling Live chat from various online platforms.
Handling inquiries or feedback from customers via Zendesk tickets.
Resolve payment issues if customer-encountered after-sales online purchases.
- **Customer service **Walk-in customer inquiries.
Assist issues tourist tax refund (ETRS) tickets.
Product testing and exchange.
Products first-time setup.
Paste screen protector.
Product redemption.
Product packing for online fulfilment.
**Requirements**:
- Some experience in customer service
- Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries over calls, chats, and tickets. Strong command of the language(s) used for customer interactions.
- Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
- Multitasking: Ability to handle multiple channels simultaneously, including incoming customer calls, live chat, and Zendesk tickets, while maintaining a high level of professionalism and accuracy.
-
Assistant Port Ecosystem Executive
1 day ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
-
Project Host
1 day ago
The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per yearJob Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...
-
Customer Service/operation Executive
2 days ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
-
Customer Service Operations Assistant
1 week ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Officer
2 weeks ago
Singapore TPS Secretarial & Executive Search Full time**Responsibilities**: - Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank - Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents - Resolve Client queries and servicing requests within turn around time -...
-
Customer Service Executive
2 days ago
Singapore PUPSIK PTE. LTD. Full time**Are you a good and patient communicator who enjoys interacting with customers to understand and help them with their enquiries? Are you a meticulous multitasker that enjoys handling administrative duties and staying on top of them? Are you a independent problem-solver that is able to creatively come up with solutions to resolve difficult situations? If so,...
-
Customer Service Executive
5 days ago
Singapore MATERIAL TECHNOLOGY PTE LTD Full time**CUSTOMER SERVICE EXECUTIVE** **Job Highlights**: Material Technology ( a Krayden company) is a stocking technical distributor featuring adhesives, sealants, encapsulates, coatings, solder, solder chemicals, release agents, dispensing equipment and supplies with locations throughout the United States and Mexico, Asia, and Brazil. The company represents...
-
Customer Service Executive
4 days ago
Singapore CPO PTE. LTD. Full timeRoles & Responsibilities CPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...
-
Customer Service Officer
1 week ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
-
Customer Service Officer
2 weeks ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...