Concierge

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Concierge
Work Dynamics - Integrated Facilities Management (Singapore)

You’ll be the face of both our client and JLL working within a diverse and inclusive team. You’ll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client you’ll create a welcoming and professional image within your role. As a visitor's first point of contact, you’ll provide top-notch service to everyone visiting reception. You’ll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, you’ll be calm and collected, managing issues and complaints.

As part of the facilities management team, you’ll help ensure that our client, vendors, visitors and guests enjoy a safe and positive experience.

**Your responsibilities will include but not limited to**:
Meet and greet visitors on Reception, while keeping the area clean and presentable

Managing GUTS tickets

Manage conference room bookings, moving meetings, and changing schedules

Assist in organizing and coordinating events

Provide assistance in administrative activities relevant to the Facilities Operations

Reporting of faults and problems to the Facilities Operations team

Manage supplies and stock levels for Facilities Operations

Update and maintain records and data as necessary for Facilities Operations

Maintaining accurate documentation and processing ad hoc requests

Other duties as directed by Management

You’ll will be part of the Facilities Management team working in an exciting and fast paced environment. You’ll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices.

To be successful, you must be outgoing and personable with a desire to provide quality customer service, providing a warm and engaging environment within the Google office. You'll be a collaborative team player who solves problems hands-on and can priorities and juggle various responsibilities. You'll show adaptability and flexibility in changing situations.

For this role you will need experience in Administration or exposure to Facilities Management. A sound knowledge of IT packages is essential.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.