Production Support Engineer

The Bloomberg Index Services Limited (BISL) Production Support Engineering team is an integral part of a rapidly growing index business within Bloomberg. We are responsible for the smooth operation of a diverse range of systems serving world leading benchmark and tradable index products. These indices underpin many trillion of dollars of trades and assets under management, and hundreds of clients rely on them daily to inform critical business decisions. The reliability, stability, and scalability of this platform is key to our success - and that"s where our team comes in Our team is globally distributed across the New York, London, and Singapore, and we work together to ensure a consistent and seamless platform for all clients. You will have the opportunity to make a positive mark early and continuously as you work closely with other engineers. **We"ll trust you to**: - Quickly learn and understand our diverse production systems, technology stack, and operational activities - Proactively monitor our production systems and respond to alerts - Drive and own priority incidents and leverage cross-functional teams to quickly eliminate impacts, escalate issues/risks effectively when necessary with clear and concise communication - Coordinate and execute operational activities such as software deployments and disaster recovery plans - Provide regular and effective feedback on the health trends of our production systems to senior management to ensure continued system reliability - Use all your technical skills and experience to ensure the reliability of a wide-ranging set of systems with a diverse technology stack - Contribute to the work of the whole team, collaborating with the engineering and product operations teams to find the very best solution to their problem - Demonstrate the desire to learn technical skills and take ownership of personal development **You"ll need to have**: - Minimum 3+ years of experience working with Windows Server or Linux operating systems - Minimum 3+ years of experience working with the Unix command line or Windows command line - Demonstrated history of solving technical problems with a keen eye for detail and strong analytical mindset - Demonstrated history of learning new technologies on the job and absorbing new information quickly - Demonstrated history of working in a dynamic and fast-paced environment - Demonstrated continuous career growth within an organisation - Strong written and verbal communication skills and interpersonal skills - The ability to work independently & in a team environment under deadlines, demonstrating self-motivation - Fluency in both written and spoken English **We'd love to see**: - Exposure to all phases of the software development life cycle - Some programming and/or automation experience in Python, Perl, and/or Korn shell - Multiple open source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Ansible, Jira, etc., to name a few) - Demonstrated experience with proactively identifying gaps within existing processes and taking the initiative to improve them by defining and piloting new procedures **If this sounds like you**: Apply If we think you are a good match, we'll get in touch to let you know the next steps, but in the meantime, feel free to have a look at these: Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate and are inclusive of age, disability, colour, gender, gender identity, marital status, national origin, race, religion and belief, parental or caring status, pregnancy or maternity/parental leave, sexual orientation, veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.