Guest Relations Officer

3 days ago


Bukit Merah, Singapore 1-GROUP Full time

To deliver professional and expert concierge services to customers.
- Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Communicate responses in a clear, professional, timely and concise manner.
- Work with team and resources to provide customer with requested service.

Job Requirements:

- Proficient in Microsoft Office (especially Excel and PowerPoint);
- Customer service oriented, result driven & good team player;
- Excellent communications & interpersonal skills;
- Able to working in a fast paced environment;
- Able to work weekends and public holidays.

**Salary**: $1,800.00 - $2,200.00 per month

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- 13th month salary
- Performance bonus



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