Executive Assistant, Business Office

15 hours ago

Novena, Singapore Ren Ci Hospital Full time

Location: Novena
- Job Category: Ancillary Support
- Posting Date: 19 May 2025

**Responsibilities**:
You will be working closely with the Executive to perform day to day operations and attend promptly and efficiently to the daily queries/feedback in Business Office.

**Financial counselling - Community Hospital**
- To perform pre-admission phone counselling and financial counselling with patient /next of kin upon confirmation of patient admission.
- To create and update all patient relevant information into system.
- To ensure all documentation and admission deposit is submitted upon patient admission.
- To issue receipts for patient payment.
- To follow up and process on medical report upon request.

**Billing team - Community Hospital/Chronic Sick Unit/Centre Based Care**
- To liaise with external and internal to ensure a smooth admission of patients/clients.
- To update daily patient movement into system.
- To process monthly billing charges and generate invoices.
- To process and submit monthly Medisave deduction.
- Input, posting and closing in accounting system;
- To update Medisave and/or Medishield payout, including PMI.
- To preapre and process adhoc and provision for Medifund cases.
- To offset outstanding bill from payment received.
- To process andsubmit reversal request to Finance when required.
- To follow up on outstanding debts and process refund cases.
- To undertake any other duties as and when assigned.

**Job Requirements**:

- Preferably GCE O Level Holder, Nitec or Diploma.
- At least 3 years customer service-related experience.
- Strong interpersonal, communication skills.
- Self-motivated and independent worker.
- Basic Accounting knowledge.

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