Asst. Manager/manager, Operations

2 days ago


Queenstown, Singapore St. John’s - St. Margaret’s Nursing Home Full time

**Main Responsibilities**:
Providing and coordinating of:

- Service delivery of staff and resident meals and lodgings
- Building, facilities & equipment enhancement and maintenance
- Laundry & linen services
- Contract services & agreements for purchase/renewal of services (e.g. security, cleaning, pest control)
- Sourcing & procurement of equipment and materials
- Store and inventory management
- Transport services
- Fire/Workplace safety
- Business IT, PA system and telephone services
- Work with nursing in infection control measures and audits
- Support in licensing/accreditation of the nursing home and its services
- Annual budgeting

Responsible for critical operational functions such as:

- Environment cleanliness and sanitation of the nursing home
- Emergency preparedness and Business Continuity Plans by conducting exercises and drills to ensure the services’ preparedness to respond expeditiously in a crisis situation
- Develop operational workflow processes and maintain operational manuals for the Nursing Home
- Assist Executive Director in developing Key Performance Indicators to measure progress and sustainability of services
- Co-ordinate collaborative processes with internal partners, particularly within the SJSM Church, SAMH and SACS service units to ensure smooth and effective maintenance and disposition of records (Medical Records)
- Manage service agreements, conduct market survey and review rental rates for renewal
- Any ad-hoc tasks assigned by supervisor

**Requirements**:

- General degree or equivalent from a recognised institution
- At least 5 years of working experience in a similar capacity
- Team player, empathy, good communication skills
- Familiar with MS office suite/Google Workspace



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