Clinic Manager

1 hour ago


Singapore CLEMENTI HEALTHFIRST CLINIC PTE. LTD. Full time

**Job Description & Requirements**

Busy single handed teaching family practice in the West of Singapore, friendly, patient centred clinic, serving the local community. 300m from MRT. PHPC, providing full suite of primary care services to CHAS, corporate as well as private paying patients.

**_Roles and Responsibilities _**
- Lead a team of Clinic Assistants to ensure efficient and proper clinic operations
- Ensure excellent service for our patients through leadership by example
- Interact and build relationship with patients
- Regularly train and ensure service proficiency amongst the CA team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Assistants
- Ensure compliance with MOH and PHMC guidelines
- Oversee performance of clinic in consultation with Dr
- Perform any other duties which may be assigned

**_Requirements: _**
- Minimum 2-3 years experience in operation of a GP clinic in permanent or leadership role
- Familiarity with claims(MOH and Corporate) and/or usage of GP Connect an advantage
- Keen service attitude towards customer care and learning
- Ability to commit 2 weekday nights and 1 weekend shift an advantage
- Ability to work in a team dependably
- Strong communication and interpersonal skills.
- Strong organisational and leadership skills.
- Proficient in MS Office/IT skills with prior experience in managing clinic management systems.
- Proven ability in leading both clinical and administrative teams; as well as advocating change

**_Salary Scale: _**

$2200-4000 depending on experience and qualifications


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