Fulfillment Assistant
4 days ago
**About us**
Moovaz is the global movement of people and technology, dedicated to make international relocation a freeing and exhilarating experience. We aim to liberate everyone from the overwhelming task of international relocation by making it seamless, simple and easy.
Moovaz was founded in 2017 with a presence in Singapore, Hong Kong and Australia. Since our launch, we have helped over 12,000 families relocate globally across 200 cities. With our emphasis on innovation and automation, we have devised revolutionary products to make international relocation easier, smarter and stress-free.
**Why Moovaz?**
We are looking for innovative and creative thinkers and doers to shape and transform the future of Moovaz. We have global ambitions and are up against international incumbents in a rapidly emerging field. We are expanding our team and are looking for passionate talent to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the technology landscape, then come and be part of our growing Moovaz Family.
**Responsibilities**
- Handle specific services required for relocation, such as shipping, preparation of import or exports documents, contractor management, and agent’s management
- Ensure proper documentation prior to start of operations and to follow up with necessary departments to ensure a successful door-to-door service delivery
- Responsible for maintaining data integrity, which includes uploading relevant documentations and status check into Moovaz backend database
- Coordinate and follow-up on all services performed, including liaising with other shippers and vendors on service provision and coordination
- Responsible for frequent communication with the client throughout the relocation in order to maintain a high quality of customer service and provide high quality recommendations or solutions to value-add in the customer experience
- Ensure client’s satisfaction and provide prompt and accurate replies to any client’s inquiries
- Handle the pre-packing, packing, post packing, pre-arrival, Arrival and Delivery of the shipment
- Assist shipper in the insuring the cargo value
- Assist the sales team with documentation requirements like visa, passport, etc.
- Provide training to the team in move coordination
**Requirements**:
- Minimum qualification: Diploma
- Fresh grads are welcomed
- No experience needed
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: $4,000.00 - $5,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Parental leave
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Local Polytechnic Diploma (required)
Work Location: In person
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