Manager (Revenue & Payment Management)

2 days ago


Singapore IRA Inland Revenue Authority of Singapore Full time

[What the role is]

**[What you will be working on]**
- Manage the collection and refund of tax revenue and government payouts through electronic and non-electronic means
- Ensure compliance in accounting and internal control practices and guidelines
- Improve work practices and operational procedures through data analytics and innovation
- Conduct data analysis to understand taxpayers' payment behaviour to develop strategies to encourage e-Payment/Refund
- Use end user tools (e.g. Robotic Process Automation, Python), design thinking and behavioural insights to improve work processes and customer service delivery
- Embrace digitalization at work and co-create solutions with stakeholders

**[What we are looking for]**
- Background in accounting, business or economics
- Good numerical and computer literacy
- Good critical thinking and analytical skills
- Strong project management and stakeholder engagement skills
- Good interpersonal skills
- Resourceful and a team player
- Good written and verbal communication skills



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