Dev Ops Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way


**Job Description**:
As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2000+ employees helping the world’s most valuable enterprises make their customers happier. Learn more about our culture and how we make our employees happier through The Sprinklr Way.

What You’ll Do

Looking for enthusiastic and experienced professionals who can ensure that below tasks are executed at a very large scale.
- Write scripts and automation using Perl/Python/Groovy/Java/Bash
- Infrastructure automation using Ansible, and IAC tools.
- Configuration and management of data sources like MySQL, Mongo, Elasticsearch, Redis, Cassandra, Hadoop, etc.
- Developing a deeper understanding of TechOps processes.
- Build independent web-based tools, microservices, and solutions in order to effectively scale the infrastructure
- Work on a cloud-based infrastructure spanning Amazon Web Services, Microsoft Azure, and Google cloud.
- Build and release management across multiple environments.
- Build monitoring solutions to monitor and scale hundreds of services across multiple environments.
- Focus on Product reliability and security aspects.

Who You Are & What Makes You Qualified?
- Strong hands-on experience deploying the SaaS products across major cloud providers. - AWS, Azure, & GCP(way more things beyond compute)
- 3+ years’ experience in one or more programming languages - Python/Java/Go/Bash.
- Decent skills in configuration management/IAC tools. - Ansible and Terraform.
- Good Database management skills. - MongoDB, Elasticsearch, MySQL, ScyllaDB, Redis, Kafka etc..
- Strong understanding and hands-on experience of the cloud-native landscape. - Orchestration using k8s, observability, SecOps, etc.
- Strong system skills - *nix systems administration background.
- Experience with source code management, building CI/CD pipelines, and GitOps is a plus.
- Good understanding of SRE processes.
- Good communication skills to collaborate with clients and cross-functional teams

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.