Assistant General Manager

1 week ago

Singapore SECOND CHAPTER PTE. LTD. Full time

A well-established fine dining restaurant is seeking a qualified and experienced **Assistant General Manager**to help lead our front-of-house operations and support the General Manager in delivering top-tier dining experiences.

**Your Role**:
As Assistant General Manager, you will work closely with the General Manager to ensure the restaurant operates **efficiently, profitably**, and to the highest standard of hospitality. You will lead the front-of-house team, maintain strong customer relations, and help shape the overall guest experience.

**Key Responsibilities**:

- Oversee the daily front-of-house operations alongside the GM
- Manage staff during shifts, providing leadership, feedback, and motivation
- Ensure exceptional service standards are maintained at all times
- Train, mentor, and onboard new team members
- Support hiring processes, staff scheduling, and shift planning
- Uphold high standards in food, service, cleanliness, and health & safety
- Respond to customer feedback and resolve issues professionally
- Greet guests, manage reservations, and ensure seamless service flow
- Guide customers on menu choices, including wine and beverage pairings
- Assist with revenue tracking, budgeting, and business development
- Collaborate with suppliers and oversee inventory levels
- Contribute to marketing initiatives and special events
- Work with GM to develop strategies for improving performance and guest satisfaction
- Perform other duties as assigned by the General Manager
- Read P&L and offer solutions to channel sales growth

**We’re Looking For**:

- At least **8 years’ experience**in a supervisory/management role within a fine dining or high-end restaurant
- Strong **food and wine knowledge**:

- Excellent communication and team management skills
- Calm, composed leadership style with a hands-on approach
- Experience in **shift scheduling, service coordination, and training**:

- A passion for hospitality and creating unforgettable dining experiences

**Why Join Us?**:

- Work with a respected team in a well-established fine dining restaurant
- Competitive salary and opportunities for career growth
- Staff meals, performance incentives, and training opportunities
- Be part of a team that values professionalism, creativity, and excellence

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