Endpoints Support Specialist

3 days ago

Singapore Ministry of Home Affairs Full time

**What the role is**
- The Ministry of Home Affairs (MHA) aspires to be world-class in delivering a safe and secure home for our people. In pursuing our mission to help make Singapore safe and secure, we remain always constant and true to our core values of Honour and Unity. The Endpoints Support Specialist is responsible for the evaluation, procurement, configuration, management, and support of endpoint devices (eg: PCs, notebooks, printers, scanner) for daily to large scale projects in a timely order to ensure operational steadiness for the organisation. You will manage and evaluate the procurement of endpoint devices, handle and manage image builds, and carry out IT deployment to de-kitting cycle support in line with the IT Support’s deployment, technology refresh, and ad-hoc requirements to provide support for the organisation’s needs. You will also keep abreast of new technology products and services in the IT industry for sourcing, evaluation and recommendation to enhance and/or improve IT technology and/or IT security posture for the organisation.

**What you will be working on**
- You will manage and evaluate the procurement of endpoint devices, handle and manage image builds, and carry out IT deployment to de-kitting cycle support in line with the IT Support's deployment, technology refresh, and ad-hoc requirements to provide support for the organisation's needs. You will also keep abreast of the new technology products and services in the IT industry for souring, evaluation and recommendation to enhance and/or improve IT technology and/or IT security posture for the organisation. - Create, configure, and manage endpoint devices (eg: PCs, laptops, scanners, printers, etc.) - Source, recommend and evaluate latest endpoint devices - Create and manage standard image builds - Configure and manage embedded systems - Interface with users to provide support and strengthen support and user relations - Plan and manage deployments - Perform troubleshooting on issues related to endpoints

**What we are looking for

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