Salesforce Administrator

Overview:
**Job overview**

As a Salesforce Administrator, you will be part of a team that is the first point of contact for our 500+ Salesforce users spread across the globe. Your work will vary from day to day, covering activities such as user training, issue resolution, building reports, user administration and data clean-up. Where appropriate you will escalate to either a business operations or technical development team.

**About Preqin**

You will be joining the world’s leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions, and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities.

**Responsibilities**:
**In this role you will**:

- Management of support queue, including reporting on progress
- Provide best practice guidance and training to users
- Resolution or escalation of support issues as appropriate
- Building of reports
- User administration
- Performing of ad hoc data loads
- Integration and Third-party apps maintenance

Qualifications:
**You are a good fit if**:

- You have at least **3** years of experience as a Salesforce System Administrator
- Are Salesforce Administrator certified
- Must demonstrate outstanding verbal and written communication skills, communicate effectively with the customers and at all levels of the organization
- Experience managing stakeholders and their expectations
- Exposure working and Understanding of Salesforce Objects, Roles, Fields, Customisations, Validation rules, Data loader, Workflow rules, Process Builder, Flows, Sandbox Lifecycle, Deployments, change sets, Managed Packages, data management, data loader, Salesforce Apps, Salesforce for Outlook
- Knowledge of building/fix reports and dashboards
- Working exposure across Sales core cloud products (Sales and Service) and exposure to Pardot and CPQ will be added advantage
- Knowledge of Salesforce DevOps will be an advantage but not essential
- Analytical thinker with the ability to respond to issues and solve problems
- Self-managing and self-organised, with the ability to prioritise appropriately
- High-energy, self-motivated and goal-oriented

Other:
**Company Benefits**:

- Competitive renumberation package
- Medical and dental benefits
- 21 days holiday
- We also sponsor employees to undertake professional training or to gain qualifications relevant to their career

**Our Culture and Values**:
At Preqin, we’re aligned around common values - our shared beliefs that shape Preqin’s corporate culture:
**Be customer-obsessed**
We exist for our customers. We listen to them and understand their challenges. We design best-in-class data solutions for their success.

**Act with integrity**
We build trust through honesty and transparency. We’re committed to doing the right thing for our customers, our company, and each other.

**Own your success**
We’re a high-performance team. We challenge and champion each other in our pursuit of excellence. We never stop learning and strive to become experts in our fields.

**Think forward**
We lead the industry through innovation. We foster collaboration and creativity to solve our clients’ next challenge and give them a competitive advantage.

**Make an impact**
We drive positive change as individuals, and as a company. We’re passionate about creating a better tomorrow for our industry and our communities.

**Equal Opportunities**: