Operation Manager

5 days ago


Singapore ONG CH MANAGEMENT PTE. LTD. Full time

**Key Responsibilities**:

- **Daily Operations**:
Manage day-to-day business activities, ensuring operations run smoothly, efficiently, and profitably.
- **Team Management**:
Supervise, train, and evaluate staff performance. Assign duties and monitor productivity across departments or outlets.
- **Process Improvement**:
Streamline SOPs, reduce operational costs, and increase overall efficiency through automation, technology, and strategic planning.
- **Inventory & Supply Chain**:
Oversee inventory control, order processing, and supply chain logistics to ensure timely procurement and delivery.
- **Customer Service Oversight**:
Ensure service standards are met or exceeded, handling escalations and improving customer experience where needed.
- **Compliance & Safety**:
Ensure all operations comply with local regulations, safety policies, and internal standards.
- **Reporting & Analysis**:
Track KPIs, generate performance reports, and provide strategic insights to management for informed decision-making.


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