Bellman / Concierge

6 days ago

Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

**Summary**

Responsible for the receipt of guests’ luggage and parcels, and ensure accurate delivery to and from guestrooms. The Bellman also assists guests with enquiries and fulfilling other service requests.

**Responsibilities**:

- Greet and welcome guests at the main entrance, use the guest names whenever available
- Liaise with front desk for all arrivals and departures
- Assist in driveway management, opening and closing of vehicles’ doors
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
- Provide information and other assistance to guests when required
- Maintain cleanliness of the entrance and baggage room
- Assist the concierge to book taxi upon guest request
- Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
- Maintain complete knowledge of all hotel products and services

**Qualifications / Experience**
- Secondary / High school education
- Good reading and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- No experience is required, training will be provided
- Good communication and customer contact skills
- Ability to work effectively and contribute in a team

**What's in it for you?**
- Centralised location, walking distance from City Hall MRT
- 5 days work week
- Duty meals and uniform provided
- Comprehensive medical benefits
- Birthday Leave
- Caregiving Leave
- AWS
- F&B and worldwide hotel discounts

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