Senior Exec/ Assistant Manager, Corporate Wellness
1 day ago
**Purpose of Position**:
Required to take ownership of assigned clients and ensure that the programs are run smoothly. This includes defining and enhancing on the existing processes, managing resources, ensuring productivity and innovation, guaranteeing quality service and regular interfacing with clients.
**Key Roles and Responsibilities**:
- Handle full spectrum of Project Management for health and wellness projects - project publicity, project updates, KPIs, resource planning, service delivery and issue resolution
- Liaise with client for project implementation including publicity, logistics, client servicing and service recovery
- Coordinate internal resources and interface with various departments or third party vendors to ensure smooth execution, project success and compliance to project specifications
- Manage equipment, supplies, personnel and resources in relation to cost containment
- Provide administrative support for medical records management
- Update on consumer trends and market research on competitors to maintain industry competitiveness
- Maintain SOPs and implement strategies to improve current operational systems
- Evaluate end-to-end customer experience across touchpoints.
- Support periodic management reporting for department KPIs
- Assist in other ad hoc assignments when assigned
**Qualifications**:
- Diploma in Nursing, Marketing or Business Administration
- At least 3 years of healthcare experience
- Prior experience in Healthcare/ Events/ Project management will be at an advantage
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