Management Associate

3 days ago

Singapore PEDRO GROUP PTE. LTD. Full time

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal. **Programme Progression** Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations: Customer Service Executive ->Senior Customer Service Executive -> Supervsior -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager **Shop Manager** This program will take approximately 1 - 2 years depending on the performance of the management associate. Our Shop Manager will manage a local retail store and the team. **The Program** **Phase 1: Retail Exposure Program** Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at: - Shop Tour - Understanding the trading areas - Selling Floor - Display standards, color coordination of products etc - Stock Room - Inventory Management - Pricing & Product Knowledge - Promotion & Sales Process - Customer Service Standards - Sales / Targets Achievement - People Management and Development - Documentation and procedures **Phase 2: Leadership Development Program** Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties - Managing sales targets including setting and monitoring of sales targets - Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc. - Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing - Managing visual display - Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc. - Quarterly presentations to the Operations Team and Management **We are looking for talent who are**: - Must have a Degree in Business Management or related disipline - Willing to work retail hours - Willing to work in a fast-paced environment. - Possess effective interpersonal skills and love to interact with people from all walks of life - Sales oriented and passionate for achieving of sales targets - Possess good salesmanship and sense of entrepreneurship - Able to work effectively with a diverse workforce i.e. people of different ages, races and etc - Maintaining a well-groomed, professional appearance while at work. - Strong interest in fashion styling - Fun, vibrant & outgoing personality with great personal style - Keen sense of fashion and a passion for the fashion industry

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