Servicenow Senior Engineer
5 days ago
We are seeking a highly skilled and motivated ServiceNow Senior Engineer to play a pivotal role in the design, development, and maintenance of our ServiceNow platform. As a key member of our IT team, you will leverage your deep technical expertise to configure, customize, and optimize ServiceNow to meet our evolving organizational needs. You will be instrumental in delivering innovative solutions that enhance efficiency, improve user experience, and drive business value.
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 8 + years of experience as a ServiceNow Developer or Engineer.
- Proven experience in configuring and customizing various ServiceNow modules (e.g., ITSM, ITOM, CSM, HRSD).
- Strong proficiency in JavaScript, Glide scripting, Business Rules, Client Scripts, UI Policies, and Workflow Editor.
- Experience designing and implementing integrations with third-party systems using REST and SOAP APIs.
- Experience developing and maintaining Service Catalogs and Self-Service Portals.
- Solid understanding of ServiceNow security best practices and data integrity principles.
- Experience with ServiceNow system upgrades and patching processes.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication, collaboration, and interpersonal skills.
- Ability to work independently and as part of a team.
- ServiceNow certifications, e.g., Certified System Administrator (CSA), Certified Implementation Specialist (CIS)
- Certified Technical Architect (CTA) or Certified Master Architect (CMA) will be added advantage.
Schedule:
- Day shift
Work Location: In person
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