Manager, Screening, R&c Managed Services

**Job Description**:
When you join Dow Jones you become part of one of the most dynamic news and information companies in the world. This position is part of DJ’s Data Strategy Group, which collects and integrates proprietary data and third-party licensed content, processing more than 500,000 articles a day from more than 35,000 news and business sources in 26 languages. Data Strategy also provides equity exchange data from 43 countries and creates content on markets, companies and people to help users identify business opportunities and manage risk.

Job Summary

Dow Jones is looking for a Manager to join our R&C Managed Services team responsible for performing AML risk-based review and analysis on individual and business accounts who match with Dow Jones Sanctions, Politically Exposed Persons and Adverse Media lists and adjudicate alerts accordingly for further review. As a Manager, you will lead and collaborate with a team of data analysts, and delivery managers across EMEA, AMER and APAC whose primary responsibility is to ensure timely and high quality deliveries to clients. This role requires a high level of ownership, critical thinking and the ability to effectively manage and develop team members who have a unique role within the overall team. We are looking for someone who is passionate about data and enjoys collaborating with different stakeholders to ensure our clients get the best quality results.

You Will
- Lead a team of data analysts, and delivery managers across different time zones to ensure timely and successful delivery of our name screening solutions to clients.
- Be a key representative of the R&C Managed Services team in dealings with clients, particularly strategic clients, working with partners in Sales and Product
- Communicate regularly with sales and clients to gather feedback and arrange necessary actions/follow ups if needed.
- Together with the Associate Director, R&C Managed Services, work with product for assessing product enhancements based on internal or client feedback.
- Track and document team KPIs
- Proactively identify process improvements, capture business process requirements, and help translate these requirements into solutions to drive efficiency
- Hire, train, motivate and coach employees to provide attentive, efficient service to customers while achieving project deadlines.
- Ensure that the team members strictly adhere to the Dow Jones’ and client’s policies & procedures.
- Build meaningful reports and dashboards that will create valuable insight and drive our operational decision-making

You Have
- Excellent communication skills and the ability to effectively interact with senior management as well as team members and peer groups
- People management skills
- A professional attitude in client facing environment
- Ability to work in a high pressure environment with strict deadlines
- An openness to different views and opinions and an appreciation for team diversity

Preferred
- Team leadership experience
- Previous experience in AML and FCC
- Previous experience with Factiva, Dow Jones Risk and Compliance (or similar products)
- Automation, data visualization skills are a plus

APAC Benefits
- Comprehensive Insurance & Retirement plans
- Paid Time Off and Leaves
- Education Benefits
- Family Care Benefits
- Career Growth Programs
- Access to Dow Jones Products
- Employee Referral Program
- Employee Well-being Support & Fitness Programs

Business Area: PIB - DATA STRATEGY

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 38329