Manager/ Senior Manager, User Experience Design

5 days ago


Singapore Lazada Full time

Location:
**Singapore**
- Department: Technology- Location: Singapore- As Manager / Senior Manager, UED - Seller & Operations Platform, you play a vital role in customer centricity, simplicity and good design in our key focus on Seller Operations. You will be hands-on delivering end-to-end design outcomes - from discovering customer insights to the capture of new business opportunities, and then collaborate with cross functional and regional teams to build rapid iterations of products and services.
- Key Responsibilities:
- Kickstart and facilitate design project discussions / workshops with users and stakeholders
- Conduct user research and gain deep customer insights to co-create with users and stakeholders
- Support the development and testing of prototypes all the way to design delivery
- Visualize complex information / concepts in simple and effective way in design channels and touchpoints
- Work and communicate with developers on design development

**Job Requirements**
- At least 5 years of professional experience as a design practitioner, exemplifying various disciplines such as facilitation, research, UX, visual design or service design.
- Proven track record of shipping good design experience in e-commerce B2B platform (preferred but not withstanding)
- Strong demonstration of empathy, problem solving, design humility and entrepreneurial mindset
- Strong desire to change and challenge status quo, ask the right questions and make things happen
- Excellent communication, presentation and interpersonal skills
- A related Design Degree will be an advantage



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