Proserve Area Delivery Leader

**DESCRIPTION**: We’re looking for an Area Delivery Leader to lead our Professional Service (ProServe) ASEAN Delivery Team. This Leader will oversee the delivery of ProServe ASEAN cloud transformation programs across our largest and most strategic enterprise customers, hire and develop bar raising talent, build effective partner delivery capacity, and engage customers and C-Level Executives to provide thought leadership, support pre-sales and guide in-flight projects, and ensure delivery exceeds customer expectations. In this capacity you will be based in Singapore and are expected to travel occasionally. You will report into the APJ ProServe Delivery Director and will partner with local ASEAN ProServe Area Leader to guide your direct team of Delivery Practice Managers and delivery specialists. Key job responsibilities - Lead and grow a team of specialised technical talent across multiple specialty areas e.g., AI/ML, Data and Analytics, Application Development, Security, Infrastructure, Cloud Migration - Own implementation of diverse and multiple (>50 concurrent) customer cloud programs - Develop strategic delivery partners to augment and scale specialist delivery capacity and skills - Collaborate with local/regional/global AWS teams to solution and implement cloud programs on AWS - Implement and enhance mechanisms to improve delivery quality and delivery consultant productivity - Own customer feedbacks, corrective actions and learnings replication to increase customer satisfaction About the team Diverse Experiences Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. **BASIC QUALIFICATIONS**: - Track record in leading technical teams in implementing cloud migration and transformation programs - Experience building and scaling technical and/or consulting teams ideally >100 in size. - Experience in leading delivery teams in areas of IT service management and/or cloud computing. - Technical depth and the credibility to guide solutioning delivery of complex transformational programs. **PREFERRED QUALIFICATIONS**: - Enterprise IT consulting and/or delivery experience with global companies. - Track record in scaling teams, processes and capabilities in fast growth environment - Experience in an organizations that has built and/or sold products/platforms - Ability to drive productivity via repeatable solutions across multiple lines of businesses and customers