Senior Technical Author

1 week ago

Singapore Canonical - Jobs Full time

As a senior technical author, you'll be part of an engineering team, focused on a specific Canonical product.

You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.

As a senior technical author on the team, you will participate in development of product strategy. You will combine technical expertise with leadership in documentation, collaborating with colleagues across the company to establish documentation as a first-class engineering discipline. You will help define documentation excellence, in product, process and practice.

**What you'll do**:

- Contribute towards the development of documentation as a professional discipline at Canonical and beyond
- Create, maintain and improve tutorials, how-to guides, reference guides and explanatory material
- Address the needs of users including developers, system administrators and end-users
- Use and explore the product in depth, to help discover where the documentation needs to be improved
- Review, road-test and improve practical guides
- Update reference and explanation material in collaboration with colleagues
- Improve and correct documentation based on feedback from users and technical support
- Read design documents and specifications
- Standardise the structure, presentation, style and language of content across products
- Actively improve documentation, through attention to practice, process, tools and users' needs
- Has a solid and sustained track-record working with documentation in open-source contexts
- Has contributed to software products in depth, both as a coder and a documentation author
- Has demonstrably contributed to the advancement of software documentation practice, in their work or through participation in professional documentation communities
- Has software development experience in Python, JavaScript or other suitable languages
- Is qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
- Has excellent written and verbal communication skills
- Has the ability to assimilate technical information rapidly from a variety of sources
- Has the character and flexibility to work in a fast-paced environment
- Is familiar with command line UNIX/Linux
- Is effective working in a distributed team
- Is confident using Ubuntu Desktop for all of the above
- Is familiar with Git or other version control systems
- Has knowledge of HTML and Markdown
- Is able to travel twice a year for up to two weeks for events

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.

stack

LI-remote

  • Technical Authority

    6 days ago

    Singapore IDEMIA Full time $150,000 - $250,000 per year

    Key Responsibilities:Technical Leadership & GovernanceDefine, implement, and enforce technical standards and frameworks.Ensure compliance with all regulatory, safety, and quality requirements (HSEQ).Provide expert guidance and make final calls on complex technical decisions.Lead by example, mentoring and developing the next generation of...

  • Technical Author

    1 week ago

    Singapore Canonical - Jobs Full time

    As a technical author, you'll be part of an engineering team, focused on a specific Canonical product. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the...

  • Senior Technical Manager

    1 day ago

    Singapore WOH HUP (PRIVATE) LIMITED Full time

    The **Senior Technical Manager**is in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget. A summary of the responsibilities of this position are, and not limited to, as follows: - Overall responsible for all permanent and temporary works design and design optimization by...

  • Senior Technical Consultant

    7 days ago

    Singapore ServiceNow Full time

    Overview Join to apply for the Senior Technical Consultant - CRM role at ServiceNow . Company description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to...

  • authority driver

    2 weeks ago

    Singapore French Embassy Full time $37,600 per year

    Job descriptionThe Embassy of France in Singapore is recruiting an Authority Driver to ensure professional and official travel for the Ambassador and other members of the diplomatic mission.Main missionsEnsure the safe, punctual, and discreet transportation of diplomatsPlan itineraries taking into account traffic constraints in SingaporeEnsure daily...

  • Senior Technical Consultant

    2 weeks ago

    Singapore ServiceNow Full time $120,000 - $180,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Intern (Authorities Submissions)

    3 days ago

    Singapore AECOM Full time

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Intern (Authorities Submissions)

    3 days ago

    Singapore AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Senior Geospatial Platform Project Manager Singapore Land Authority | InfoComm, Technology, New[...]

    1 week ago

    Singapore Tech Full time

    What the role is: Senior GeoSpatial Manager What you will be working on: Singapore Land Authority is the geospatial agency in Singapore, managing and operating a public map platform to provide localised and accurate map data and location-based services (LBS) for government agencies, private sectors, and public. We are seeking a senior Geospatial Platform...

  • Manager, Senior Manager

    3 days ago

    Singapore MARUFLEET MANAGEMENT PTE. LTD. Full time

    **Job Description & Requirements The Manager/Senior Manager (equivalent to Technical Superintendent/Senior Superintendent) will actively lead an on-shore and off-shore team to deliver high quality, innovative, sustainable solutions to the customer with complete responsibility for safe and cost-effective management of the vessels assigned. **Key Roles and...