Head of Operations

4 days ago

Singapore THE EXECUTIVE CENTRE SGP PTE. LIMITED Full time

**Position: Head of Operations**

The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.

This role will oversee all operational performance facility management and service standards within the city. As the Head of Operations, you will plan and monitor the day to day running of the operations, working closely with the MD, City Head and Regional Head of Ops and collaborating with other functional departments to build and maintain business continuity and achieve the desired business performance.

You will have responsibility to drive the teams to achieve client satisfaction and engagement levels, to ensure we maintain and improve our physical products and locations, as well as responsibly drive operational revenue and expense operational expense management across your city.

As a conduit between HQ and the local business, you will need to develop and nurture open communication channels and seek dialogue with HQ, to ensure both alignment to company practices and standards, as appropriate, and the opportunities for continuous improvement and learning. Be open to and drive change as needed.

**_Responsibilities: _**
- Strategically implement best practice for all daily operations including centre opening and closing, all Front Desk activities, and the facilitation of Member activity are delivered consistently
- Manage the working environment to ensure teams can develop the positive working relationships with all Members, addressing feedback and implementing engagement strategies required
- Ensure that the maintenance of all Centre’s facilities, decorations and furniture, cleaning, repairs and areas of improvements is efficiently acted on and responsibly managed
- Work across the city to ensure every location’s contribution to the business performance metrics in your city
- Manage your own and your teams’ contributions and deliverables, professionalism and proactivity, learnings and improvements. Manage all stakeholders to achieve desired performance

**_Who are we looking for: _**
- Bachelor’s degree is preferred
- Good command of written and spoken English and local language
- Minimum 7 years customer service and admin experience in hotel, retail or client centric environments is preferred
- 5 years in a team management role, displaying a hands-on approach and good business acumen
- Strategic leadership
- Customer oriented, with excellent interpersonal and management skills
- Sales / Persuasion & Negotiation Skills
- Analytical & Data Driven Approach
- Customer Service Orientation
- Risk Management
- Governance & Compliance
- Financial Acumen
- Stakeholder Management
- Managing in a Matrix
- Conflict Resolution & Negotiation
- Strategic Thinking & Vision
- Cultural Sensitivity
- People Management & Delegation

Your personal data would be treated confidential and would be used for recruitment purpose only.

  • Head , Operation Department

    2 weeks ago

    Central Singapore BANK OF CHINA LIMITED Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $9,000 - $14,000 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 116421 **Job Views** 1 **Job Description**: Roles & Responsibilities Key Job Responsibilities/Duties - Establish and review key operational risk indicators/key control standards and...

  • Moe Kindergarten Centre Head/deputy Centre Head

    1 week ago

    Singapore Ministry of Education Full time

    **What the role is** - As a Centre Head or Deputy Centre Head, you will be part of a dynamic team that will spearhead the Ministry’s efforts to enhance the quality of Singapore’s pre-school education landscape. **What you will be working on** - You will lead a team of pre-school educators in providing quality education, holistic development and care for...

  • Head of Culinary Operations

    1 week ago

    Singapore FOR THE LOVE OF PRATAS MANUFACTURERS PTE. LTD. Full time

    About Us: At For the Love of Pratas Manufacturers Pte Ltd , we are passionate about redefining the local culinary landscape through quality, innovation, and consistency. As one of Singapore's producers of prata and related South Indian delicacies, we pride ourselves on upholding authentic flavours while continuously improving operational efficiency and...

  • Head of Culinary Operations

    6 days ago

    Singapore FOR THE LOVE OF PRATAS MANUFACTURERS PTE. LTD. Full time

    About Us At For the Love of Pratas Manufacturers Pte Ltd , we are passionate about redefining the local culinary landscape through quality, innovation, and consistency. As one of Singapore's producers of prata and related South Indian delicacies, we pride ourselves on upholding authentic flavours while continuously improving operational efficiency and...

  • Operation Manager

    1 week ago

    Singapore POTATO HEAD SINGAPORE PTE. LTD. Full time

    **Responsibilities**: - Managing service and profitability of the outlet - Ensure consistent delivery of high service standards of the outlets - Ensure that all products offered at the outlet are at the highest quality, following predetermined standards, measured through guest satisfaction reviews and competitive surveys, while enforcing strict compliance...

  • Head of Operations

    7 days ago

    Singapore Hays Full time

    **Your new company** My client is a local start-up company that has since expanded their business to region countries in Malaysia and Philippines. They specialise in creating quality home products to improve your life at home. With their rapid growth in demand for their products, they are expanding their team and is looking for a Head of Operations to lead...

  • Head of Operations

    1 day ago

    Singapore St John's Home for Elderly Persons Full time

    St. John's Home for Elderly Persons is a Residential Home under the Ministry of Social and Family Affairs (MSF). We have been providing quality and compassionate care to seniors for over 60 years and will be transiting to a 174-bed Nursing Home under Ministry of Health in 2026. We are a Registered Charity and an Institution of Public Character (IPC). If you...

  • Head of IT Operation

    2 weeks ago

    Central Singapore TONIK FINANCIAL PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $12,000 - $14,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 117633**Job Views** - 1Roles & Responsibilities - 8-15 years’ experience - Must be worked in multiple clouds such as AWS, GCP, Oracle and Azure. - Heading the IT Cloud Engineering Team -...

  • Head of Operations

    1 week ago

    Singapore KEBABS FAKTORY PTE. LTD. Full time

    Head of Operations – Kebabs Faktory Location: SingaporeIndustry: Halal Quick Service Restaurant (QSR)Type: Full-Time | Senior Leadership Role Kebabs Faktory is one of Singapore’s fastest-growing Halal-certified QSR brands, known for bringing global flavours together in a modern, vibrant dining experience. We are expanding rapidly and are looking for a...

  • Head of Centre

    1 week ago

    Singapore Samaritans of Singapore Limited Full time

    A brief about the Youth Crisis Facility The Youth Crisis Facility is a first-of-its-kind, short-term 24/7 residential crisis care service designed to provide immediate and intensive psychosocial support for youths at risk of suicide. The facility offers a safe, stabilising environment where multidisciplinary care and community linkages come together to help...