Sales Executive

5 days ago

Woodlands, Singapore Polar Puffs & Cakes Full time

Polar Puffs & Cakes Pte Ltd
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Woodlands, North Region
Retail Assistants (Retail & Consumer Products)
Full time
Posted 7h ago
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(aka Account Manager)

Job Responsibilities

Develop sales strategies to approach and secure potential customers, including analyzing customer needs, track customer touchpoints, tailoring product offerings, and pricing strategies

Actively identify the right people to contact to uncover the fastest path to sale and reach to potential customers for the company's products and services

Achieve sales targets and monitor its progress. Analyse sales metrics and propose how to seize opportunities for growth

Present and communicate to prospective customer and demonstrate the company's products and services and how they can benefit and meet customer’s needs

Negotiate contracts and close agreements with the customers, including pricing, delivery schedules, and payment terms to ensure all business deals are profitable

Follow up with Logistics team to ensure timely and accurate delivery of our solutions according to customer’s needs and requirements

Collaborate with Marketing team to devise strategy to seamlessly transport the customers through the entire buying cycle, from awareness to sale finalization and increasing brand awareness

Act as the main point of contact for all customer account management matters and be the liaison for the customer and the rest of the departments within the company, to ensure the customer’s needs are met

Provide excellent customer service to customers, addressing any concerns or issues they may have, find solutions and ensuring their overall satisfaction

Build, develop and maintain trusted advisor relationships with customers and its stakeholders

Nurture strategic relationships with top accounts by possessing an in-depth knowledge of the company and its customers. Identify the best opportunities for growth and deliver greater value to both the customers and the company

Conduct after-sales survey with the customers to achieve longevity in ensuring repeat customers, fostering word-of-mouth referrals, maintaining a positive brand image and further enhance value-added products and services to the customers

Conduct market research to gain information, insights about target markets and customers, determine new business opportunities and competitive threats in order to make solid business decisions

Consolidate and provide regular feedback (positive and negative) to Production, Marketing, Logistics and relevant departments within the company with the aim of achieving greater value to both the customers and the company

Perform any other ad-hoc duties assigned

**Requirements**:
Diploma in Business Administration or equivalent

At least 3 years’ sales experience in similar industry

Good business acumen, customer relationship management, communication skills, problem solving and negotiation skills

Results oriented, relationship savy, team spirit, with a customer-focused attitude, well-groomed

Work office hours (Mon-Fri). Will be required to extend support on weekends and/or public holidays to render assistance to customer orders

Company information
Registration No.
199500028N
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