Principal Salesforce CRM Solutions Consultant

1 week ago

Singapore GATEWAY SEARCH PTE. LTD. Full time

**Responsibilities**
- Define CRM vision and roadmap for users, advising on project implementation
- Independently provide end-to-end Order-to-Cash (O2C) process solutions.
- Stay updated on industry trends, processes, and technologies relevant to CRM solutions.
- Conduct stakeholder sessions to gather and analyze business needs, translating them into problem definitions, business cases, and requirements documentation.
- Translate high-level business and user requirements into functional and technical specifications.
- Coordinate with project and program management to plan methodologies, scopes, schedules, milestones, and resources.
- Ensure CRM systems are built and configured according to requirements and design specifications, facilitating user acceptance testing (UAT).

**Requirements**:

- Bachelor’s degree required or another advanced degree with 8 years of relevant experience
- Understand compliance and legal risks within Singapore's trade and marketing environment.
- Deep knowledge of Salesforce with experience with configuration, customization, and usability
- Deep knowledge of O2C processes
- Familiarity with equipment manufacturing industry characteristics is advantageous.

**To Apply**

All Applications will be treated will with strictest confidence.
Samuel Tse
Senior Consultant - Technology
Gateway Search
DID:+65 6727 6129
EA Licence No: 19C9807 | Registration No: R1223789

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