Security Supervisor

3 days ago

Singapore TPC HOTEL PTE. LTD. Full time

Direct, administer and co-ordinate the activities of the Security Department.
- Assist to establish and revise the department’s Standard Operating Procedures, rules and regulations, to ensure that standards are in accordance with the operations manual.
- Ensuring compliance of the hotel rules and regulations.
- Investigating and taking corrective actions in the case of infringement of the hotel’s rules and regulations.
- Lead a team of security ambassadors and ensure that they are sufficiently trained with all the security policies and procedures.
- Plan and schedule the day-to-day activities of all security ambassadors, to ensure that all hotel areas are properly and adequately secured at all times.
- Monitor ambassadors’ attendance and assist in planning work schedules, to schedule ambassadors’ annual leave and overtime.
- Update of policies and practices so that they remain relevant and effective.
- Maintain close liaison with governmental authority to ensure compliance.
- Do all the security training with the training department.
- Resolve complaints and emergency situations.
- Develop and recommend to the management safety and security measure to safeguard VIP’s and other guests, special functions in the hotel, hotel property and ambassadors and vehicles in hotel property.
- Make recommendations to management on all matters where the security of the hotel, building materials and other property can be improved.
- Ensure that all the security ambassadors are fully conversant with the operation of all fire equipment in the hotel that the Engineering Department.
- Investigate the report of any thefts and use sound judgment in dealing with these matters, seeking the concurrence of the management if a police report is to be made.
- Check performance of personnel reads logbooks to determine needs for action or follow up work, corrects mistakes or inadequacies of personnel.
- Perform duties common to all supervisors and other duties as may be assigned, which includes conducting performance appraisals.

**Job Requirements**:

- Minimum of 2 years hotel experience in 5 star luxury environment is preferred.
- Passion for high end hospitality with an absolute eye for detail.
- Willingness to build warm relationships and gain trust at all levels.
- Excellent listening and negotiation skills.
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Organises time and work efficiently.
- Excellent verbal and written communication skills.
- Ability to work autonomously and as part of a team.
- **Good level of physical fitness

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