F&b Service Captain

7 hours ago


Bukit Timah, Singapore The Italian Alliance Pte Ltd Full time

We are seeking an experienced and dynamic Service Captain to join our team. The Service Captain will oversee the service staff, ensuring that all guests receive exceptional service and that the dining area operates smoothly.

**Key Responsibilities**:

- Supervise and coordinate the activities of the service staff to ensure efficient and high-quality service.
- Train new service staff members on restaurant procedures, service standards, and proper food handling.
- Monitor and maintain the cleanliness and organization of the dining area and service stations.
- Assist with seating guests, taking and serving orders, and handling guest inquiries and concerns.
- Ensure that all service staff adhere to the restaurant's standards and policies.
- Conduct regular performance evaluations and provide feedback to service staff.
- Collaborate with the kitchen team to ensure timely and accurate food preparation and delivery.
- Address any service-related issues promptly and effectively.

**Job Requirements**:

- At least 3 years experience in F&B.
- Proven experience as a Service Captain or in a supervisory role in a restaurant setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays
- Strong attention to detail and commitment to providing exceptional customer service.

**Job Types**: Full-time, Permanent

Pay: $2,600.00 - $3,100.00 per month

Schedule:

- Holidays
- Shift system
- Weekend availability

Work Location: In person


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