Customer Demand Analyst

**Our vision is to transform how the world uses information to enrich life for all.**

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

JR25367 Customer Demand Analyst

As a Customer Demand Analyst, you will be responsible for demand forecasting and analysis for your assigned Micron accounts primarily in the 0-12-month horizon. You will develop relationships directly with our customers and the field sales team to provide a deep understanding of requirements and trends that will help to optimize manufacturing capacity, supply, and revenue plans. The ability to transform data into insights about the customer, and use those insights to improve our strategy, will be a key result. You are expected to build rapport with our customers and sales team while providing an outstanding customer experience. You will meet key deliverables and measure against established metrics to improve your account’s effectiveness. You will collaborate with cross-functional and cross-regional teams to proactively highlight trends, opportunities, and concerns at the macro level related to Micron’s business segments and provide recommendations and solutions. You will identify and drive efficiency efforts as well as process improvements and optimization. You will be part of a dynamic and vital team and have a tangible impact on Micron's results.

**Key Responsibilities**:

- Understand customer transitions to ensure demand alignment on new product introductions and product discontinuance
- Analyze orders, ship history, forecasts, and customer feedback to quickly identify and validate changes at the customer level; provide necessary updates and assess if part of a larger trend
- Collaborate with internal teams to identify and address inventory and revenue risks and opportunities while balancing account long term agreements as well as account, segment, business unit, and ultimately Micron’s goals
- Ensure system data consistently and accurately reflects account direction in alignment with benchmarks and standardized forecasting processes
- Work internally with Account Managers and other partners to ensure ongoing activities align with customer expectations from a forecast and business planning perspective
- Participate in forecast accuracy evaluations and help determine the best next steps to improve the forecast with customers and within Micron; share takeaways across the team
- Provide information to management as needed regarding past periods, future forecasts, and associated key drivers
- Highlight and help drive opportunities for process improvement, efficiency, and automation

**Desired Skills & Experience**:

- Able to effectively communicate and understand customer’s needs
- Operate comfortably at a helicopter view as well as in the details and switch quickly between the two
- Demonstrate superb written and oral communication skills
- Excellent analytical and problem-solving skills
- Able to collaborate and or lead cross-functional teams to build consensus on actions/process improvements
- Advanced computer skills in Excel, PowerPoint, Teams, and Word
- Self-starter, self-motivated, driven, dedicated, and willing to learn with a strong desire for team success
- Adaptable in a highly dynamic, fast-paced work environment
- Strong organizational and interpersonal skills
- Ability to prioritize, and multi-task
- Ability to communicate fluently, English is required; additional languages are considered an asset
- 3-5 years experience in Operations, Finance, Planning/Forecasting or Sales
- Bachelor’s degree in Business, Supply Chain, or related field

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.