Relationship Manager

2 weeks ago


Singapore MiRXES Pte Ltd. Full time

**Relationship Manager - Health & Longevity (High Net Worth Clients and above)**

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

**Job Location**: Kuala Lumpur, Malaysia (Remote)

**Job Summary**

**Roles and Responsibilities**
- Manage and grow a portfolio of HNW clients across Southeast Asia, partnering with our physicians and geneticists to provide personalized health management and longevity planning services.
- Serve as the primary point of contact for clients, ensuring a seamless and premium service experience.
- Understand clients’ health and wellness goals, work with our medical partners to ensure the advice on programs, treatments, and preventive strategies are aligned with longevity-focused solutions.
- Liaise with and coordinate medical partners, wellness experts, and international healthcare providers to deliver curated solutions.
- Maintain a good understanding of emerging trends in healthcare, longevity, and personalized medicine.
- Develop tailored client engagement strategies, including events, seminars, and exclusive health experiences.
- Collaborate with internal teams to ensure smooth coordination of services, reporting, and follow-ups.
- Uphold confidentiality and discretion in handling sensitive client information.

**Desired Skills and Competencies**
- Bachelor’s degree in healthcare, life sciences, business, or related fields.
- 5+ years’ experience in client relationship management, preferably in **private banking, insurance, healthcare, or wellness sectors**.
- Strong understanding of healthcare systems, preventive medicine, or personalized health programs is a plus.
- Proven track record of managing HNW or ultra-high-net-worth clients.
- Exceptional communication, interpersonal, and client service skills.
- Ability to build trust, demonstrate empathy, and deliver solutions in a discreet and professional manner.
- Fluency in English required; proficiency in Mandarin, Bahasa, or other Southeast Asian languages is an advantage.
- Willingness to travel across the region to meet clients.

**This position is based in Malaysia.


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