Guest Relations Officer
2 weeks ago
To deliver professional and expert concierge services to customers.
- Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Communicate responses in a clear, professional, timely and concise manner.
- Work with team and resources to provide customer with requested service.
Job Requirements:
- Proficient in Microsoft Office (especially Excel and PowerPoint);
- Customer service oriented, result driven & good team player;
- Excellent communications & interpersonal skills;
- Able to working in a fast paced environment;
- Able to work weekends and public holidays.
**Job Types**: Full-time, Part-time
Part-time hours: 44 per week
**Salary**: $1,800.00 - $2,100.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Food provided
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
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