Student Support Services Officer

2 weeks ago

Singapore THE WINSTEDT SCHOOL PTE. LTD. Full time

The position reports directly to the School Principal and provides administrative and organisational support related to student affairs and services. The Student Support Services Officer works closely with students, and both academic and non-academic staff within the School to provide efficient and effective services to our students and parents.

**Responsibilities**:
**A: Academic Administration**
- Provide front desk coverage at the School Reception.
- Provide administrative support and coordination to maintain the following student records:

- Student Assessment Records (Transcripts/Reports Management)
- Student Scores Records
- Student Attendance Records
- Updating student records on the Student Management Database (OpenApply)
- Assist the School Principal in managing calendars, schedules and appointments with parents, teachers, and students.
- Liaise with external vendors such as bus transport operator and school lunch vendor to ensure that all the resources arrive on time for school’s operations.
- Coordinate and provide administrative support to facilitate to Learning Support for students and advise Finance in time of any invoicing requirements to parents.

**B: School Events Management**
- Assist the School Principal in managing (including but not limited to):

- Student and Parent Orientation
- Back to School presentations
- Parent Teacher Conferences
- School Fairs
- Graduation Ceremonies
- Purchasing refreshments and arranging of welcome gifts when required by the School Management.

**Requirements**:

- Degree/Diploma in any discipline.
- Demonstrated track record of providing exceptional customer service.
- Mature, meticulous and possesses a high level of discretion and integrity.
- Experience working with students is a major plus; and must enjoy working with children.
- Culturally intelligent to work in an environment with different nationalities and backgrounds.
- Proactive team player with excellent communication and interpersonal skills.
- Possess excellent time management and organisational skills.
- Able to work Mondays-Fridays from 8am-5pm.

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