Portfolio Manager Lead

Company Description At Shopify, we build products that help entrepreneurs around the world start and grow their businesses. We’re the world’s fastest growing commerce platform with over millions of merchants in more than 175 different countries, with solutions from point-of-sale and online commerce to financial, shipping logistics and marketing. Shopify is now permanently remote and working towards a future that is digital by default**. **Learn more** **about what this can mean for you. This role can be based anywhere in Singapore, Japan, India or Australia. Job Description **About the Role** The Commerce Solutions team ensures the Revenue organization is armed with the solutions to bring Shopify to the world. Solutions are a combination of software (First Party & Third party), and services, that solve a problem for a specific segment of merchants. Portfolio Management Lead will uncover patterns of problems and opportunities that face our current and prospective merchants. They evaluate the existing portfolio of products/solutions, determine how identified opportunities can be accomplished on Shopify today, and define the solution direction. This role includes building and leading a global team of portfolio managers, defining strategic direction, understanding commercial investments & opportunity, and translating market context into product advocacy across the Shopify Product organization. **Responsibilities**: - Help answer questions like: - What are the biggest blocker’s impeding merchants’ growth? - What is our product market fit in the APAC region, and what solutions should we invest in to improve fit? - What is our product position & strategy to win in APAC? - Analyze the current portfolio of products and solutions to determine key gaps that require solution development - Define the roadmap for solution development, and work with the appropriate stakeholders (across Commercial and Product) to build solutions, and bring them to market using our ecosystem. - Establish systems to uncover patterns of problems and opportunities that face our current and prospective merchants, and the business impact of solving them. - Liaise with senior stakeholders across the commercial organization, and gain alignment from Managing Directors (MDs). - Establish a feedback loop to ensure Merchant Facing teams are aware of the timeline and outcome of solution development. - Establish relationships and advocate to senior leads in the product management organization to impact product/solution roadmap development. - Lead, coach and grow other portfolio managers on the team Qualifications - At least 5 years of experience working at high-tech or SaaS software companies - ** Product-minded**: You care about the "Why" - Why build this feature? How will we measure impact? - ** Commerce in APAC Expertise**:You have a thorough understanding of the commerce, with opportunities to push beyond in APAC - ** Passion for Commerce**:You are obsessed with the world of commerce, you have a constant pulse on current opportunities and upcoming trends. - ** Data Informed, Merchant Obsessed**:You can uncover patterns from mass amounts of data. While data informs your decisions, you never lose sight of the needs, motivations, and behaviours of our merchants. - ** Excellent interpersonal skills**:You have experience building and maintaining strong relationships with senior stakeholders in commercial and technical roles, and leading through influence. - ** Strong business acumen**:You have the ability to connect the dots between merchant opportunities and business objectives to define the impact of investing in different opportunities. - ** Strong opportunity positioning skills**:You have the ability to take ambiguous situations, identify the most promising opportunities, and guide your team towards a plan of action - ** Strong technical solutioning skills**:You have the ability to develop business software solutions for complex business challenges. - ** Strong Communicator**:You have the ability to tell compelling, persuasive, data-driven stories and are effective in partnering closely with colleagues from multiple disciplines across offices, and time zones. - ** Leadership**:You have demonstrated hiring, building and growing teams globally to achieve outcomes. Additional Information **_ - At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying._