Retail Supervisor

5 days ago

Singapore ODF PTE. LTD. Full time

**Position Summary**

The Retail Supervisor plays a crucial role in overseeing daily operations within the retail environment. This position requires a combination of leadership, customer service, and organizational skills to ensure smooth functioning of the retail outlet. The Retail Supervisor is responsible for managing a team of retail staff, implementing sales strategies, maintaining inventory levels, and delivering exceptional customer service. This role requires strong communication skills and the ability to thrive in a fast-paced retail environment.

**Key Responsibilities**

**Team Management**
- Supervise and motivate retail staff to achieve sales targets and provide excellent customer service.
- Schedule shifts and allocate tasks effectively to ensure optimal coverage and productivity.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Foster a positive working environment and address any issues or conflicts that may arise among staff.

**Sales and Customer Service**
- Lead by example in delivering exceptional customer service and resolving customer complaints or concerns.
- Implement sales strategies to drive revenue and meet or exceed sales targets.
- Train retail staff on product knowledge, sales techniques, and customer service standards.
- Monitor sales performance and identify areas for improvement or opportunities for growth.

**Inventory Management**
- Maintain accurate inventory records and ensure proper stock levels are maintained at all times.
- Coordinate with vendors and suppliers to replenish inventory as needed.
- Conduct regular inventory audits to minimize shrinkage and loss.
- Monitor product trends and adjust inventory levels accordingly to meet customer demand.

**Visual Merchandising**
- Ensure the retail space is visually appealing and merchandise is displayed effectively to maximize sales.
- Implement and maintain visual merchandising standards as per company guidelines.
- Rotate and refresh displays regularly to highlight promotions and new arrivals.

**Operational Duties**
- Ensure compliance with company policies and procedures, including safety and security protocols.
- Oversee cash handling procedures and ensure accuracy in transactions.
- Collaborate with the store manager to develop and implement operational strategies to improve efficiency and profitability.
- Assist with administrative tasks such as scheduling, payroll, and reporting as needed.

**Requirements**:

- Minimum a diploma in Retail Management and/or the equivalent of 3 years’ proven experience in a retail supervisory or management role.
- Excellent leadership and interpersonal skills.
- Strong customer service orientation with a passion for exceeding customer expectations.
- Solid understanding of retail operations, including sales techniques, inventory management, and visual merchandising.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
- Flexibility to work evenings, weekends, and holidays as required.

  • Retail Supervisor

    1 week ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    **Key Responsibilities** - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...

  • Retail Supervisor

    3 days ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    **✨Retail Supervisor / Part-Time Retail Staff ✨** **Take your retail career to the next level! Join our team and help us deliver excellent customer service while driving store success.** **Locations**: - **AMK** - **Bedok** **Key Responsibilities**: - **Lead & support retail staff daily** - **Train new team members & develop skills** - **Provide...

  • Retail Supervisor

    1 week ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    ✨ **Retail Supervisor / Part-Time Retail Staff**✨ Take your retail career to the next level! Join our team and help deliver exceptional customer service while driving store success. **Locations**: - AMK - Farre Park (City Square Mall)Bedok **Key Responsibilities**: - Lead and support retail staff daily - Train new team members and develop their...

  • Retail Supervisor Trainee

    3 days ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    **Key Responsibilities**: - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...

  • Assistant Retail Supervisor

    6 days ago

    Singapore WELCIA SINGAPORE PTE. LTD. Full time

    The Retail Supervisor/Assistant Retail Supervisor is responsible for achieving the sales target assigned by the Store Manager. The main function is to help in supervising the retail staff under their care. You will be in charge of monitoring and mentoring all employees in their day to day activities in the stores, handle customers in their queries and...

  • Retail Supervisor

    2 weeks ago

    Singapore Skyline HR (Asia) Full time $42,000 - $72,000 per year

    Hi,We are hiring supervisors for our retail storesRequirementAt least 5 year experience as a retail supervisorExperience managing team of at least 10 paxAble to come up with promotion or marketing strategy to hit strategic KPIsExperience in customer mangementTrain staff to provide a positive retail environment

  • Retail Supervisor

    5 days ago

    Singapore MODA PAOLO FOOTWEAR PTE. LTD. Full time

    Retail Supervisor Occupation: Retail Supervisor Job Descriptions & Requirements: **Responsibilities**: - Able to motivate and lead the sales team. - Good sense of communication. Able to build and maintain strong relationships with sales team and customer. - Able to work in full autonomy and yet able to follow the direction and strategy of the...

  • Supervisor (Retail) / 5 days work

    10 hours ago

    Singapore PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD. Full time

    Why Join Us? At DON DON DONKI , we're redefining retail with a culture of innovation and leadership . As a Retail Supervisor , you won't just oversee store operations-you'll influence strategy, train future leaders, and drive sales .What You'll Do: Monitor product expiry & manage discount policies to optimize sales Oversee stock levels & coordinate orders...

  • Retail Supervisor

    1 week ago

    Singapore NATURE'S FARM PTE LTD Full time

    The Retail Supervisor is responsible for overseeing the day-to-day operations of our retail outlet, including supervising staff, managing inventory, and ensuring a high level of customer service. The Supervisor works closely with the Area Manager to achieve sales targets and maintain operational excellence. This role reports to the Area Manager....

  • Retail Supervisor

    2 weeks ago

    Singapore CITYNEON EVENTS PTE. LTD. Full time

    The Retail Supervisor is responsible for supporting and cover the manager on the day-to-day operations of the Retail Operations. They will at times be required to open and/or close the store, manage scheduling and daily retail operations, ensure the retail team delivers top-flight customer service to all visitors. **Sales & Service, Floor Presence &...