Customer Service Manager

Job responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...

**Transport Allowance, Phone Allowance, Performance Bonus, High Commission Job Responsibilities: - Develop and maintain strong relationships with customers by understanding their needs, addressing inquiries, and providing personalized assistance. - Acquire in-depth knowledge of our products and services to effectively communicate features, benefits, and...

**Customer Service Manager**: **Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction...

We have a **Customer Service Manager **vacancy for our car rental and repair centre at Jalan Besut. The Customer Service Manager will be responsible for managing and overseeing the customer service team and responsible for ensuring that all customers are provided with a high level of customer service and their concerns are addressed promptly and...

Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives. With an eye for satisfaction, they ensure that each customer has been given all possible attention needed for positive results through effective methods such as developing new techniques or improving processes in their...

A Customer Service Manager, or Customer Support Manager, is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating...

Job description Functional objectives (Role / desired outcome) - Integrated and effective customer service hub with close cross-regional and -functional alignment. - High customer satisfaction and loyalty via above-average customer service levels. Tasks and Responsibilities - Develop and execute a comprehensive customer service strategy for the Asia region...

The **Customer Service Manager**at Bianka Panova Academy is responsible for delivering a seamless, positive experience for students, parents, and prospects — from initial inquiry to ongoing academy engagement. This role combines **relationship management, process coordination, and service quality improvement**to uphold BPA’s reputation for excellence in...

**Job ID**: - Improve customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Set a clear mission and deploy strategies focused towards that mission. - Develop service procedures, policies and standards for your organisation or department. - Keep...